Upon arrival Peter advised us that the jacuzzi bath in the apartment was not working. We were very disappointed but our opinion soon changed when he told us he had booked out another apartment with hot tub for that night, out of his own pocket. The next day we checked out of that one and were able to use one of Peters other apartments to get showered and leave our luggage whilst the jacuzzi bath in ours was fixed.
Peter then kept in touch throughout our whole stay, giving us suggestions on where to eat/drink and booking/arranging the Auschwitz tour.
We will definitely be recommending this apartment to any of our friends and family who would like to visit Kraków (unless it’s at the same time as us as we will be booking it!!!)
Peter goes above and beyond to ensure his guests receive the best customer service and experience. Thanks very much Peter, you will be sure to see us again when we next visit Kraków!
