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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with marina and full-service spa

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Photo gallery for Novotel Krakow Centrum

Sauna, body treatments, hot stone massages, body scrubs, facials
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
Daily buffet breakfast (PLN 80 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is €83
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • Wawel Castle - 12 min walk - 1.0 km
  • ICE Krakow Congress Centre - 13 min walk - 1.1 km
  • Main Market Square - 14 min walk - 1.2 km
  • Cloth Hall - 15 min walk - 1.3 km
  • St. Mary's Basilica - 16 min walk - 1.4 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 19 min drive

Restaurants

  • ‪Zaczyn - ‬2 min walk
  • ‪Wiślany Ogród - ‬18 min walk
  • ‪Karczma Smil'y - ‬1 min walk
  • ‪Golonkarnia - ‬4 min walk
  • ‪Restauracja Hoang Hai - ‬5 min walk

About this property

Novotel Krakow Centrum

Upscale eco-certified hotel near Wawel Castle
Located close to National Museum and ICE Krakow Congress Centre, Novotel Krakow Centrum provides a marina, a terrace and a playground. Treat yourself to a massage, a body scrub or a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, Novo Square, offers breakfast, lunch, dinner and children's meals. Enjoy the gym, as well as activities such as kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A banquet hall, ATM/banking services and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 198 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, free extra beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,572 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: PLN 80 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Krakow Centrum?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on 27 Apr 2025 start from €83.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Krakow Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Krakow Centrum?

Self-parking is available for PLN 80 per day.

What time is check-in at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Novotel Krakow Centrum?

Checkout is at noon.

Does Novotel Krakow Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 140 per vehicle applies.

Where is Novotel Krakow Centrum located?

This family-friendly Kraków hotel is located on the riverwalk, within a 15-minute walk of National Museum, Wawel Castle and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 1 mi (2 km).

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Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1013 reviews
Rating 8 - Good. 336 out of 1013 reviews
Rating 6 - Okay. 63 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 7 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin Stein

Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Great location and comfortable rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

Oghenovo

Lovely place to stay. Loved it
Stayed 2 nights in Feb 2025

8/10 Good

Donald

Lovely hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrycja

Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Min

People working in the hotel were extremely friendly and hospitable. Highly recommended it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sebastian

Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Reynaldo

great hotel, amazing breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Jazmine

Loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Jack

Very central and great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Nice hotel in a nice city.
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Perfect stay
Great location easy to walk to the centre
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

The hotel had everything we could have asked for and was extremely family friendly with a play area for the kids in the lobby and a fantastic swimming pool. The buffet breakfast was delicious and had so much choice. The hotel was warm and smelled amazing. The kids rated it a 5 star! It was about a 20 minute walk from the hotel to the main square with lovely views out over the river. The underground parking was easy to use. Would recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Raquel Argente

I loved the hotel and how easy is to access all the facilities such as pool restaurant etc The place is just fantastic, the staff super helpful The jacuzzi, sauna and pool a super bonus specially if you travel with children . The food at the hotel is exquisite, breakfast has got a massive variety I have never seen before. Close to the main landmarks and only short distance to the main square Only negative thing, if any, the building outside the hotel but not a big bother in all honesty
Stayed 7 nights in Nov 2024

8/10 Good

Keith

Central, walk to restaurants and take always. Main square walk too. Taxis cheap. Hotel clean, friendly staff, talk English.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriano

Needed to get around the construction right in front of the property. Otherwise, everything was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Couldn’t fault the staff or the property. First class service from the staff and its in an ideal location for central krakow. Excellent hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

MUHAMMAD

Good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Syaff were pleasant and helpful, hotel and food good, road works start at 520am
Stayed 4 nights in Sep 2024

10/10 Excellent

Ruth

Rooms and lobby stylishly decorated, shame it's let down slightly by the amenities but it looked like they were being upgraded so perhaps they we just stayed there at the wrong time, didn't appear to match the rest of the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

svajunas

Great place
Stayed 2 nights in May 2024

10/10 Excellent

Ludovic

Quiet and clean Amazing quality and quantity of different type of food at breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Grzegorz

No water in room, if u are environmental concerned it could be in glass bottles Terrible additional bed breakfast Okbut not Amazon No bathrobes Room decor simple. It is 3 star hotel not 4, next time I will choose a different brand in the the same price
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Nice Hotel located near the river and Wawel Castle. Short walk to the old town.
Stayed 3 nights in Jul 2024

10/10 Excellent

Greg

Modern, no issues
Stayed 2 nights in Nov 2024