Family Apartment At Times Square in central Kuala Lumpur offers a quiet respite from city exploration. Guests can sip drinks at the poolside bar, book treatments at Jojoba Spa, or relax in the garden. With a dedicated children's pool, it's ideal for family travelers.
Located in Imbi neighbourhood, Family Apartment At Times Square is connected to a shopping centre. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Kuala Lumpur travel guide
jalan imbi, Suite A-34-15, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
What's nearby
Berjaya Times Square
2 min walk - 0.2 km
Changkat Bukit Bintang
3 min walk - 0.3 km
Jalan Alor
5 min walk - 0.5 km
The Exchange TRX
5 min walk - 0.5 km
Pavilion Kuala Lumpur
9 min walk - 0.8 km
Getting around
Imbi Station
3 min walk
Kuala Lumpur Pasar Seni Station
4 min drive
Kuala Lumpur International Airport (KUL)
51 min drive
Restaurants
News KTV
3 min walk
李大姐重慶小面
2 min walk
B.Station
3 min walk
Banana Bro
2 min walk
Nando's
2 min walk
About this property
Family Apartment At Times Square
3 outdoor pools, a full-service spa and a poolside bar are available at this smoke-free aparthotel. Other amenities include a steam room, massage/treatment rooms and a children's pool. Each apartment provides a kitchen with an oven, a microwave, a dishwasher and a kitchen island. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a flat-screen TV. Change of towels is available on request.
Family Apartment At Times Square offers 27 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This accommodation is furnished with desks and kitchen islands. Accommodation at this 5-star aparthotel has kitchens with microwaves and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Jojoba has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.
24-hour return airport shuttle on request for a surcharge
Parking on site (MYR 20 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Family friendly
Children's pool
Kitchen
Dishwasher
Electric kettle
Ice maker
Kitchen island
Microwave
Mini-fridge
Oven
Dining
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 50 for children
A poolside bar
Bedrooms
Rollaway/extra bed: MYR 50 per day
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Slippers
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Garden
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Accessible airport shuttle
Accessible bathtub
Accessible shuttle
Fixed shower seat
In-room accessibility
Lift (119 centimetre wide door)
Pool access ramp on site
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Iron/ironing board
Lockers
Luggage storage
Tour and ticket assistance
Location highlights
Connected to a shopping centre
In a shopping district
In the city centre
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping centre
Things to do
Archery
Billiards/pool table
Children's pool
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
2 buildings
27 units
45 floors
Banquet hall
Bed sheets changed on request
Garden
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day.
Cots (infant beds) are available for MYR 20.0 per day
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MYR 70 for adults and from MYR 50 for children
Airport shuttle fee: MYR 300 per room (one-way)
Self-parking fee: MYR 20 per day
Late check-in fee for check-in between noon and 4:00 PM
Crib (infant bed) fee: MYR 20.0 per day
Rollaway bed fee: MYR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
Property is also known as
Family At Times Square
Family Apartment At Times Square Aparthotel
Family Apartment At Times Square Kuala Lumpur
Family Apartment At Times Square Aparthotel Kuala Lumpur
Frequently asked questions
Does Family Apartment At Times Square have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 8:00 PM.
How much does it cost to stay at Family Apartment At Times Square ?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Family Apartment At Times Square on 10 Mar 2026 start from €25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Family Apartment At Times Square pet-friendly?
No, pets are not allowed at this property.
How much is parking at Family Apartment At Times Square ?
Self-parking is available for MYR 20 per day.
What time is check-in at Family Apartment At Times Square ?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available from noon to 4:00 PM for a fee.
What time is check-out at Family Apartment At Times Square ?
Checkout is at 11:30 AM.
Does Family Apartment At Times Square provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 300 per room applies.
Where is Family Apartment At Times Square located?
Located in Imbi, this luxury aparthotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 3-minute walk and Bukit Bintang Station is 7 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Family Apartment At Times Square Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8
Cleanliness
4.6
Amenities
5.6
Property conditions & facilities
Rating 10 - Excellent. 8 out of 21 reviews
10 - Excellent
8
Rating 8 - Good. 1 out of 21 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 21 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 21 reviews
4 - Poor
2
Rating 2 - Terrible. 8 out of 21 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Muhammad
5 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Good service & the location was amazing.
Muhammad
Stayed 5 nights in Sep 2025
10/10 Excellent
Johirul
7 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is great with comfortable beds, clean toilet, a kitchenette, wardrobe space and even a tiny dinning area. I loved that there was a water dispenser and even plates, cups and cutleries provided. Everything was great.
Johirul
Stayed 4 nights in Dec 2024
10/10 Excellent
Shah
21 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the awesome location, room was excellent, cleaned, huge, room nearby elevator. But unfortunately car parking @LG was too expensive, it should free parking for hotel guests. Please review, thank u.
Shah
Stayed 3 nights in Dec 2024
8/10 Good
Verified traveller
23 Jan 2025
Liked: Room comfort
Great location
Great location. Easy to move around the city. Good publuc transport links. Difficult to contact the person in charge for checking in. Not enough utensils in kitchenette. No instructions for use of little oven (nit an issue for us). Shower head needs attention.
Verified traveller
Stayed 4 nights in Jan 2025
6/10 Okay
Nicola
3 Jan 2026
Good air con , room a bit dated but perfectly useable .
Nicola
Stayed 3 nights in Dec 2025
6/10 Okay
Faridah
18 Jun 2025
Liked: Cleanliness
It was ok
Faridah
Stayed 3 nights in Jun 2025
2/10 Terrible
Jeanny
19 Sept 2025
Disliked: Cleanliness, room comfort, communication
Bad experienced. The room’s air conditioner was not working. I have been informed the compressor problem by the technician. Luckily i have been given a stand fan. Otherwise i cannot imagine how to sleep overnight. Feeling warm and my kids also sweating. Agent / owner please check everything is ok before renting out the room. Thanks
Jeanny
Stayed 1 night in Sep 2025
2/10 Terrible
Erkin
25 Apr 2025
Disliked: Cleanliness, room comfort, communication
It was very dirty, there was Cockroach and possible bed bugs. My body was itching All night. I was not able to sleep at all. No reception you need to call someone to pick you up upon check in and checkout
Erkin
Stayed 1 night in Apr 2025
2/10 Terrible
Tambelina
30 Jul 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at this apartment through Expedia and unfortunately, my experience was quite disappointing. The place was dirty upon arrival, with stained curtains that made the overall cleanliness evident. The furniture was of very low quality, lacking comfort—particularly the couches, which were uncomfortable and uninviting.
The kitchen was poorly equipped, with only a few dishes, mostly plastic cups, and no proper facilities to prepare basic meals like eggs. The small microwave was old and barely functional. Additionally, the bathroom supplies were of the lowest quality, which was quite disappointing.
I hope this feedback can inform the owner about some small improvements that could be made around the apartment. Making these changes would help ensure that future guests, especially those coming with expectations for a comfortable stay in Malaysia, are not disappointed.
Overall, I would not recommend this apartment for anyone looking for a clean, comfortable, and well-equipped place to stay.
Ahmad
Stayed 5 nights in Jul 2025
2/10 Terrible
Annette
6 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
It was my family’s first overseas holiday in 20 years and I am very disappointed with my stay here.
1. Booked and paid for a family apt for 6 pax, but was given a separate rooms because there was no available family apt left.
2. Was expecting to do a check-in upon arrival but there wasn’t a check in counter. It was a un-uniformed man by the name of Imtiaj who came to receive us. He couldn’t justify why there wasn’t the family apt I booked for and gave me a ‘take it or leave it’ attitude. We were tired after our flight so we just followed him up, to rooms 2610 and subsequently 2913.
1. The rooms were the worst I’ve ever seen.
2. Horrible stale smell
3. Run-down condition
4. Stained bedsheets
5. Cockroaches (Baby cockroaches crawling on the toothbrush sets) (Medium ones crawling on the floor)
6. Sticky carpet
7.Broken window latches
8.Dysfunctional shower area (bathtub and showerhead)
9. Stained bath towels
10. Wet toilet floor upon our arrival.
11. Very weak line/4G/ wifi connection
12. Communication was only with Imtiaj via whatsapp. No hotel telephone available to contact the front desk.
13. Zero hotel management
14. Faulty room keys
15. Faulty room doors
I was so helpless on the evening we checked in. What a terrible way to spend a family holiday. It was the first in many years and the worst one ever. Our stay was meant for 30/11-2/12 and we stayed only till 1/12, moving to another hotel as quickly as possible. 10/10 never again.
Annette
Stayed 2 nights in Nov 2024
2/10 Terrible
YUKI
10 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
ワイハイが使えずに、連絡しても電話に出ない。
YUKI
Stayed 2 nights in Jan 2026
2/10 Terrible
Sanjung
30 Sept 2024
Disliked: Cleanliness, amenities, room comfort, communication
일단 숙소가 너무 더럽고 냄새가 났어요. 그리고 침대시트에는 오물이 묻어있는데 세탁도 전혀 되어있지 않고 욕실도 청소가 전혀 되어있지 않아서 씻고 싶다는 생각이 하나도 들지 않았습니다. 심지어 옷장에는 깨진 형광등이 버려져 있어서 위험하기까지 했으며 직원이 방상태를 보았음에도 아무런 조치도 취해지지 않았습니다. 이런 비상식적이고 더러운 숙박업체가 별4개의 등급으로 올라와 있다는게 경악스럽습니다. 어쩔 수 없이 하루 묵기는 했지만 다음날 바로 손해를 감수하며 체크아웃 했습니다. 혹시 이 호텔에 숙박하기를 고려하시는 분들이 있다면 절대적으로 비추천 합니다. 당신들의 여행을 망치지 마세요.
First of all, the accommodation was so dirty and smelly. And there was dirt on the bed sheet, but it wasn't washed at all and the bathroom wasn't cleaned at all, so I didn't want to wash it at all. Even broken fluorescent lamps were thrown away in the closet, which was dangerous, and no action was taken even though the staff saw the room. I'm shocked that these irrational and dirty accommodations are listed in a four-star rating. I had no choice but to stay for a day, but I checked out the next day at the risk of damage. If there are people considering staying at this hotel, I absolutely recommend it. Don't ruin your trip.