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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Exterior
Outdoor pool, pool loungers
Gazebo
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is €109
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Executive Room, 2 Single Beds, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Grand)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Grand)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
3 bedrooms
  • 201 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Penthouse, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom (1 King bed)

Apartment, 1 Bedroom (1 King bed)

Apartment, 1 Bedroom (1 King bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 11 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury family-friendly hotel near Pavilion Kuala Lumpur
Near KLCC Park and Suria KLCC Shopping Centre, Pullman Kuala Lumpur City Centre Hotel & Residences provides a poolside bar, a terrace and shopping on-site. Treat yourself to a body scrub, a facial or a massage at Vibes Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
  • An electric car charging station, express check-out and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff and location
Room features
All 607 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 91.80 for adults and from MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on 12 Dec 2024 start from €108.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Kuala Lumpur City Centre Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Kuala Lumpur City Centre Hotel & Residences?

Self-parking is free at this property.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee.

Does Pullman Kuala Lumpur City Centre Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.

Where is Pullman Kuala Lumpur City Centre Hotel & Residences located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Pavilion Kuala Lumpur, KLCC Park and Suria KLCC Shopping Centre. Kuala Lumpur Convention Centre and Jalan Alor are also within 15 minutes. Conlay MRT Station is 6 minutes by foot and Raja Chulan Station is 7 minutes.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1003 reviews" "
Rating 8 - Good. 356 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Travelled with family, Business traveller
.
Stayed 3 nights in Oct 2024

6/10 Okay

Famiza

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property is situated in a great location, but the two-bedroom apartment definitely needs some updating. I noticed a strong smell of smoke in my room, despite requesting a non-smoking option. A word of caution: double-check your room charges at checkout. The staff charged me for an additional night, even though I had already paid for my entire stay in advance. The reception team seemed unaware of this charge and couldn't resolve the issue. I was running late for my flight, but they insisted I wait for their finance team to address the extra charges. Overall, this left me with a less-than-positive impression of the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Zubaidah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and easy assessable to shopping and eatery
Stayed 3 nights in Sep 2024

8/10 Good

Lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is great. The only issue is that the detergent used for hallway carpet smells very strong and unpleasant.
Stayed 3 nights in Sep 2024

8/10 Good

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for five nights. Good hotel, great service. But they are renovating some rooms and it can be noisey up to 530pm.
Stayed 5 nights in Sep 2024

10/10 Excellent

Te

Liked: Cleanliness, staff & service, property conditions & facilities
Best concierge service with Sheriff. Extremely helpful and honest. Always available and smiles. It makes a big difference.
Stayed 1 night in Sep 2024

4/10 Poor

Beena

Stayed 3 nights in Aug 2024

10/10 Excellent

Te

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and dining options. Great shopping opportunities.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sitti Nurliza, Kota Bharu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cleaness hotel, good staff, in room dining very good
Stayed 2 nights in Aug 2024

8/10 Good

SIEW FANG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wanted to use the tub but water was not warm enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Weng

Stayed 5 nights in Aug 2024

10/10 Excellent

Bilal

Travelled with partner
Love this place been coming here since it was called the prince hotel and will always come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dinesh

Stayed 1 night in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service
Good Location
Good loction . I stayed in 22nd floor and i ve still listen to the noise outside . bed is so so
Stayed 2 nights in Jul 2024

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Abhishek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pathetic Service
The property is perfect in terms of location, cleanliness, and room size. The check-in was very smooth and Jackson was accommodating and prompt. However, post that you are on your own, the room service for any service was beyond pathetic. The in-room dining or concierge service never answers your call. The times that they answer your call, they say they will call you back and they never call. I was even expected to carry my bags down as the concierge service was very busy. The only time they offer to help you is when you carry your bags to the reception. The lack of basic courtesy and service standards makes this hotel a poor choice for anyone expecting even some modest comfort during their stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wei Liang

Stayed 3 nights in Jul 2024

4/10 Poor

Eddie

Business traveller
Liked: Cleanliness, room comfort
Terrible Check in
Checking in was a pain and took more than an hour. Room was very basic and tired. Food in the coffee house was also bad
Stayed 1 night in Jul 2024

8/10 Good

jmk

Stayed 3 nights in Jul 2024

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahshida

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My preferred hotel when I’m staying in Kuala Lumpur. The standard rooms are a bit dated, but items are well-conditioned. I prefer the bigger room, as the design is updated. However, I really like the area for its convenience to Bukit Bintang. It’s also faster to get a Grab as the main road is less busy.
Stayed 3 nights in Jun 2024

8/10 Good

Ragini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jedrick Daimler

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its really nice
Stayed 2 nights in Jun 2024