2/10 Terrible
Jenny
Travelled with family
10 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We booked the signature two bedroom suite through Expedia.ca, and unfortunately, our stay was ruined by a strong sewage smell coming from the drains throughout the unit. The cleanliness was inadequate, with the entire place appearing not to have been properly cleaned. There was no kettle provided, and the water dispenser in the unit didn’t offer hot or cold options. Additionally, the kitchen faucet only had one temperature setting, and upon inspecting under the sink, it was clear the plumbing was set up for just one. I also wouldn't recommend using the tap water for cooking or drinking, as it had a yellowish tint. The unit could really benefit from a deep clean, as we noticed several whitish bugs crawling everywhere, likely coming from the adjacent garbage room. Due to the room being next to the garbage room, it was also quite noisy whenever someone on the floor tossed out their trash. Overall, it was a very disappointing experience considering the amount we paid for the large suite and would not recommend anyone to book at Quill City Residence.
Jenny
Stayed 16 nights in Oct 2024
