Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property
Hotel connected to the convention centre in Bandar Sunway with free local shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Aerial view
Free minibar, in-room safe, desk, soundproofing
Aerial view
Water park
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Plus Executive

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Staycation - Deluxe Plus

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Bathrobes
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Plus Park

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Deluxe Plus

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Deluxe Plus Executive Park

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Plus Executive Room With Park View

  • Sleeps 2
  • 1 King Bed

Deluxe Plus Executive Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 2
  • 2 Queen Beds

Deluxe Plus Room With Park View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

What's nearby

  • Sunway Pyramid Mall - 2 min walk - 0.2 km
  • Sunway Lagoon Theme Park - 4 min walk - 0.3 km
  • Sunway Pyramid Convention Centre - 9 min walk - 0.8 km
  • Sunway University - 12 min walk - 1.1 km
  • Mid Valley Megamall - 11 min drive - 13.2 km

Getting around

  • SS 15 - 3 min drive
  • Taman Bahagia Station - 7 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 19 min drive

Restaurants

  • ‪The Brew House - ‬2 min walk
  • ‪Cafe West - ‬2 min walk
  • ‪Replublic @ Sunway - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Helo Bali Fun Dance Club - ‬2 min walk

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Upscale hotel near Sunway Pyramid Mall
Located close to Mid Valley Megamall, Sunway Lagoon Hotel (formerly Sunway Clio Hotel) provides a coffee shop/cafe, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • Free newspapers, wedding services and ATM/banking services
  • Meeting rooms, concierge services and a 24-hour front desk
Room features
All 401 rooms include comforts such as air conditioning and free stocked minibars, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with premium channels
  • LED light bulbs, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Area shuttle
  • Onsite parking available only on request
  • Covered parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 88.00 for adults and from MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Frequently asked questions

Does Sunway Lagoon Hotel (formerly Sunway Clio Hotel) have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

Is Sunway Lagoon Hotel (formerly Sunway Clio Hotel) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?

Self-parking is available for MYR 15 per night. Valet parking is available for MYR 45 per night.

What time is check-in at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunway Lagoon Hotel (formerly Sunway Clio Hotel)?

Checkout is at noon.

Does Sunway Lagoon Hotel (formerly Sunway Clio Hotel) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Lagoon Hotel (formerly Sunway Clio Hotel) located?

Located in Bandar Sunway, this hotel is 0.1 mi (0.1 km) from Sunway Pyramid Mall, and within 12 mi (20 km) of Mid Valley Megamall and i-City. Merdeka Square and Berjaya Times Square are also within 16 mi (25 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 24 minutes by foot.

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 459 reviews" "
Rating 8 - Good. 178 out of 459 reviews" "
Rating 6 - Okay. 25 out of 459 reviews" "
Rating 4 - Poor. 12 out of 459 reviews" "
Rating 2 - Terrible. 9 out of 459 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Avelina

Stayed 3 nights in Oct 2024

6/10 Okay

Jasper

Stayed 2 nights in Nov 2024

10/10 Excellent

Jing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained - probably the best in Subang so far. Easy and convenient to get around and the staff are very attentive and considerate. We thoroughly enjoyed our stay and would recommend this hotel to others in the future. We will be happy to return the next time we are in Subang as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yazild Muzaffar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Requested for extra pillows through front office desk. Message was relayed to the housekeeping dept but HOUSEKEEPING dept did not fulfill my request until I have to make another phone call to the front office desk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Avelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good but no spa
Stayed 6 nights in Oct 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with massive shopping malls and a theme park within 5mins walk.
Stayed 2 nights in Sep 2024

6/10 Okay

Jasper

Travelled with family, Business traveller
Liked: Cleanliness
Wide variety of nearby shopping and restaurant options.
Stayed 3 nights in Sep 2024

2/10 Terrible

Winli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikneswari

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.. accomodating staffs.. and beautiful hospitality
Stayed 2 nights in Aug 2024

4/10 Poor

CRIMMINS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Pre paid for a room with king sized bed. First I was told they were putting me in a different hotel, after I said I wanted to stay in the hotel I booked they then told me (not asked) that my room was two single beds. Initial check in I was ignored until someone went to back room to get the desk staff out, then halfway through check in he abruptly told me someone else would finish my check in, as he then detoured to end of front desk to start checking in aircrew. Made me feel like bottom priority, I have stayed at this hotel many times but this will now be last time I stay at this hotel, so rude.
Stayed 2 nights in Aug 2024

10/10 Excellent

CRIMMINS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ignatius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Wai Bee

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Dennis

Business traveller
Disliked: Room comfort
Room was okay but super noisy. Could hear loud music and people speaking and shouting. The walls must be made of paper…
Stayed 3 nights in Aug 2024

8/10 Good

Leigh Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Did not accommodate when we wanted to extend our stay
Stayed 4 nights in Jul 2024

6/10 Okay

Salem

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

RAYCHEAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of money
Clean and spacious. Convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Addison

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good quality
Great and clean room. Amazing location. Would come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunway Lagoon Hotel is my go-to Kuala Lumpur accommodation due its convenience of location, the friendliness and professionalism of the staff, and its value.
Stayed 3 nights in Jul 2024

10/10 Excellent

June

Stayed 3 nights in Jun 2024

8/10 Good

SOAK WAN

Liked: Cleanliness, property conditions & facilities
Convenient to get around the area for food and shopping
Stayed 8 nights in Jun 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet for 88 ringetts was mediore at best. I felt totally ripped out in terms of value for having my laundry done at the hotel What cost me $5 in Bali cost me $63 at this hotel. This is outrageous and I do not plan to stay here again because of it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and overlooking the water park. Attached to a big mall with lots of dining options. Absolutely loved our stay.
Stayed 3 nights in May 2024