2/10 Terrible
David
4 Feb 2025
Disliked: Staff & service
This property should not be listed in Expedia and I am shocked they allow this to happen. There is no check in desk. Several times I attempted to contact the hotel prior to arrival to see exactly what the check in procedure was. I never received and answer.
I had to book another hotel and ended up losing $300 as I could not count on these people meeting me after a 30 hour journey to Malaysia. It appear this room is a BNB and owned by the mainland Chinese. Everyone should avoid booking this room. Do not believe it is a hotel. You will be sorry as I am.
Expedia should also be held accountable for allowing this to be booked thru their web site.
David
Stayed 3 nights in Jan 2025