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Sumai Hotel Apartment

3.0 star property
Hotel in Kuala Terengganu with 24-hour front desk and indoor pool

Choose dates to view prices

Photo gallery for Sumai Hotel Apartment

Walking distance to the ocean, this beach offers a leisurely stroll along the shore.
Two single beds with white linens and a brown and gray bedspread, accompanied by a wooden headboard and nightstand.
Relax in this stylish living room with a comfortable sofa, flat-screen TV, and dining area.
Relax in this stylish living room with a sofa, armchairs, and a flat-screen TV.
Set amidst lush landscaping with palm trees, SUMAI Hotel & Apartment offers a striking glass facade entrance.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is €35
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
2 bedrooms
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LCD TV
Ceiling fan
2 bedrooms
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
Ceiling fan
2 bedrooms
Bidet
2 bathrooms
Private bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Apartment, 2 Bedrooms

2 bedrooms, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
Ceiling fan
2 bedrooms
Bidet
2 bathrooms
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Highlights

Air conditioning
Kitchen
LCD TV
Ceiling fan
2 bedrooms
Bidet
2 bathrooms
Private bathroom
  • City view
  • Sleeps 7
  • 1 Queen Bed and 5 Single Beds
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About the area

Map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400

What's nearby

  • KTCC Mall - 7 min walk - 0.6 km
  • Batu Buruk Beach - 14 min walk - 1.2 km
  • Kuala Terengganu Drawbridge - 15 min walk - 1.3 km
  • Pasar Payang - 2 min drive - 1.9 km
  • Kampung Cina - 2 min drive - 1.9 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Zus Coffee - ‬7 min walk
  • ‪Nasken Coffee KTCC - ‬6 min walk
  • ‪Uncle Chua Signature - ‬5 min walk
  • ‪Texas Chicken - ‬8 min walk
  • ‪Z-Bajet. Restoran - ‬3 min walk

About this property

Sumai Hotel Apartment

Property highlights
Sumai Hotel Apartment provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and barbecues
  • A lift, a banquet hall and concierge services
Room features
All 64 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, Malay

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8.4 out of 10, Very good, 158 reviews
The price is €39
includes taxes & fees
30 Jul - 31 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Bintang Laut

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 25 for adults and from MYR 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Does Sumai Hotel Apartment have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Sumai Hotel Apartment?

As of 17 Jul 2025, prices found for a 1-night stay for 2 adults at Sumai Hotel Apartment on 20 Jul 2025 start from €34.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sumai Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sumai Hotel Apartment?

Self-parking is free at this property.

What time is check-in at Sumai Hotel Apartment?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sumai Hotel Apartment?

Checkout is at noon. Late check-out is available for a fee.

Where is Sumai Hotel Apartment located?

Situated in Kuala Terengganu, this hotel is within a 15-minute walk of KTCC Mall and Batu Buruk Beach. Sultan Ismail Nasiruddin Shah Stadium and Zainal Abidin Mosque are also within 1 mile (2 km).

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Sumai Hotel Apartment Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 20 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 6 out of 63 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10

Near to mosque, food court
Stayed 1 night in Sep 2024

2/10

The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
Stayed 2 nights in May 2024

2/10

Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
Stayed 3 nights in Sep 2023

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Jan 2025

4/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Apr 2024

6/10

Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Stayed 1 night in Oct 2023

10/10

Stayed 1 night in May 2023

10/10

Stayed 2 nights in Feb 2023

10/10

Stayed 1 night in Oct 2022

8/10

Stayed 1 night in Mar 2021

8/10

Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Stayed 1 night in Sep 2020

6/10

Stayed 1 night in May 2020

8/10

Location to surrounding
Stayed 1 night in Mar 2020

4/10

Overall disappointing. I will not come again.
Stayed 1 night in Oct 2019

6/10

lokasi dekat dengan bandar dan pantai
Stayed 3 nights in Sep 2019

8/10

Stayed 1 night in Aug 2019

8/10

will repeact
Stayed 1 night in Aug 2019

6/10

good staff
Stayed 1 night in Aug 2019

4/10

Stayed 2 nights in Jul 2019

6/10

Just normal aprtment nothing awesome
Stayed 1 night in Jul 2019

2/10

Scary,dirty. The property is poorly maintained
Stayed 3 nights in Jun 2019

2/10

Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it
Stayed 2 nights in Jun 2019