Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400
What's nearby
Floating Mosque - 13 min walk
Malaysian Handicraft Centre - 4 min drive
KTCC Mall - 8 min drive
Kuala Terengganu Drawbridge - 8 min drive
Pasar Payang - 8 min drive
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive
Restaurants
Warong Norazila Kuala Ibai - 14 min walk
Mama Kim Sauna Mee - 15 min walk
Domino's Pizza - 14 min walk
Kedai Mee Sup Mek Som - 3 min drive
Sushi Dok Beh - 14 min walk
About this property
The Regency Waterfront Hotel
Property highlights
The Regency Waterfront Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
Free self-parking
Buffet breakfast (surcharge), luggage storage and 1 meeting room
A 24-hour front desk and a lift
Room features
All 165 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Fridges, electric kettles and daily housekeeping
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee
A restaurant
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Accessibility
Lift
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu
Frequently asked questions
Is The Regency Waterfront Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Regency Waterfront Hotel?
Self-parking is free at this property.
What time is check-in at The Regency Waterfront Hotel?
Check-in begins at 3:00 PM.
What time is check-out at The Regency Waterfront Hotel?
Checkout is at noon.
Where is The Regency Waterfront Hotel located?
Situated in Kuala Terengganu, this hotel is 0.7 mi (1.1 km) from Floating Mosque and 1.9 mi (3.1 km) from Malaysian Handicraft Centre. Terengganu Craft Cultural Centre and Batu Buruk Beach are also within 6 miles (10 km).
The Regency Waterfront Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
Verified traveller
Stayed 2 nights in Dec 2017
8/10 Good
afar, Malaysia
25 Dec 2017
Liked: Staff & service, room comfort
Nice hotel
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
Verified traveller
Stayed 1 night in Dec 2017
6/10 Okay
Hamzah
19 Dec 2017
Beautiful Lagoon hotel
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic