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Ace Hotel Kyoto

4.0 star property
Pet-friendly hotel connected to a shopping centre in Karasuma with a 24-hour fitness centre

Choose dates to view prices

Photo gallery for Ace Hotel Kyoto

Garden views
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)
Reception
Garden views
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Room service
The current price is €251
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Shijo Street - 9 min walk
  • Nishiki Market - 10 min walk
  • Pontocho Alley - 14 min walk
  • Nijō Castle - 15 min walk
  • Kyoto Imperial Palace - 19 min walk

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Osaka (ITM-Itami) - 55 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • サントリービバレッジ
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Upscale hotel near Nishiki Market
Kawaramachi Street and Pontocho Alley are located near Ace Hotel Kyoto, which provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and wedding services
  • A reception hall, concierge services and a front desk safe
  • A ballroom, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 213 rooms boast comforts, such as free international calls and premium bedding, in addition to perks, such as wet bars and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required

Restaurants on site

  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 14300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel Kyoto?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on 25 Feb 2025 start from €250.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Checkout is at noon.

Where is Ace Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kyoto International Manga Museum, Nishiki Market and Shijo Street. Kawaramachi Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

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Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 685 out of 797 reviews
Rating 8 - Good. 71 out of 797 reviews
Rating 6 - Okay. 24 out of 797 reviews
Rating 4 - Poor. 10 out of 797 reviews
Rating 2 - Terrible. 7 out of 797 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niall

Great place, great shops and great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Amazing hotel. Great vibe, large rooms, comfortable beds, great shower/bathroom and convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

???

Good location！ And,very friendly for dog and dog owners.
Stayed 1 night in Jan 2025

10/10 Excellent

Rui

Very good hotel, very kids friendly , we will definitely come back
Stayed 3 nights in Jan 2025

10/10 Excellent

Juliette

Extremely convenient to walk and discover shops and temples, palace. Beautifully decorated and the breakfast was awesome!
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Phenomenal hotel - staff were fantastic and very helpful and it was perfectly situated near public transport and shops
Stayed 2 nights in Dec 2024

10/10 Excellent

Stan

Absolutely loved the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Garrison

Excellent location, great decor, and excellent coffee in the hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

DAN

Lovely hotel, highly recommend it. It’s unlike other chain hotels it’s got some charm and character. The attention to details and design of the place and the location, it checks all the boxes for me.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalia

Absolutely love this hotel! Room is big too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Great location and fun room. Would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Was perfect !
Stayed 3 nights in Jan 2025

10/10 Excellent

Shiyuan

We were greeted with excellent service and the hotel has great ambiance for the surrounding environment. The room is equipped with a record player which is a nice touch for our stay. Absolutely amazing experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mackensie

The Ace Hotel Kyoto is phenomenal in every way. Centrally located, this spot is perfect for accessing transit, convenience stores, restaurants, bars, and museums. The hotel it self is gorgeous and made it difficult to leave! Thank you for a wonderful stay! I hope everyone who visits Kyoto will consider the Ace Hotel for their stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dina

Room is so spacious feels like back home, lol
Stayed 3 nights in Feb 2025

10/10 Excellent

Doug

We enjoyed our stay - great location, attentive and helpful staff and surrounding shops, restaurants and area made getting around Kyoto easy for our family of 4 (2 adults and 2 college aged children). Hotel had the right vibe for our family.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Hip atmosphere, beautiful architecturally.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

A very relaxing place to stay in Kyoto. Enjoyed the Ace Hotel's amenities. Lots of interesting places within walking distance. First rate staff who were extremely helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Comfortable and chic hotel. Great value for a spacious and well designed room with a cute balcony
Stayed 3 nights in Dec 2024

10/10 Excellent

Sidney

Beautiful hotel, loved that it was pet-friendly for my pug Kuma!
Stayed 2 nights in Nov 2024

10/10 Excellent

Youngsuk

The hotel offers an excellent experience with prompt responses to any requests. The breakfast and coffee are outstanding and available at any time, making mornings especially enjoyable. Its location is also a major plus, with plenty of restaurants and amenities nearby. However, one downside is that the lobby is frequently occupied by outsiders, which can be both an advantage and a drawback depending on the situation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Everything was just perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Shogo

Best!!
Stayed 1 night in Jan 2025

10/10 Excellent

Itzhak

Inspiring hotel design, many amenities yet quiet and pleasant near metro station, excellent breakfast choices.
Stayed 3 nights in Oct 2024