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Ace Hotel Kyoto

4.0 star property
Pet-friendly hotel connected to a shopping centre in Karasuma with a 24-hour fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel Kyoto

Garden views
Reception
Garden views
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Room service
The price is €250
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 60 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

What's nearby

  • Shijo Street - 9 min walk
  • Nishiki Market - 10 min walk
  • Pontocho Alley - 14 min walk
  • Nijō Castle - 15 min walk
  • Kyoto Imperial Palace - 19 min walk

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Osaka (ITM-Itami) - 55 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • サントリービバレッジ
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • スタンプタウン・コーヒー・ロースターズ

About this property

Ace Hotel Kyoto

Upscale hotel near Nishiki Market
Kawaramachi Street and Pontocho Alley are located near Ace Hotel Kyoto, which provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant, Mr. Maurices Italian, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and a ballroom
  • Smoke-free property, wedding services and concierge services
  • A front desk safe, a lift and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 213 rooms boast comforts, such as free international calls and premium bedding, in addition to perks, such as wet bars and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required

Restaurants on site

  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Renovations and closures

The property will be renovating from 1 August 2024 to 3 January 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Ace Hotel Kyoto pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 14300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel Kyoto?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on 19 Jan 2025 start from €249.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ace Hotel Kyoto?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ace Hotel Kyoto?

Checkout is at noon.

Where is Ace Hotel Kyoto located?

Located in Karasuma, this hotel is within a 10-minute walk of Kyoto International Manga Museum and Nishiki Market. Kawaramachi Street and Pontocho Alley are also within 15 minutes. Karasuma Oike Station is only a 2-minute walk and Marutamachi Station is 9 minutes.

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 627 out of 730 reviews" "
Rating 8 - Good. 64 out of 730 reviews" "
Rating 6 - Okay. 22 out of 730 reviews" "
Rating 4 - Poor. 10 out of 730 reviews" "
Rating 2 - Terrible. 7 out of 730 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip atmosphere, beautiful architecturally.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun room. Would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Chelsea

Business traveller
All around perfect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Natthini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

AMANDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern look to hotel. Trendy fun
Stayed 2 nights in Nov 2024

4/10 Poor

Demery

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff is not friendly nor helpful. This applies to front desk, checkin, and bars/restaurants. Room is dark and not functional. Would look elsewhere.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raquel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Hyun, cypress

Travelled with partner
Liked: Amenities
No parking lot, limited dining, not family friendly. Small and weird layout in room. Check in out area was too cramped and diminutive. Loud music, Will not return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheung Ying

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Sidney

Travelled with pets
Liked: Amenities
Beautiful hotel, loved that it was pet-friendly for my pug Kuma!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert G

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ACE in Kyoto was possibly the finest hotel I’ve ever experienced. Beautifully decorated, quality construction, elegant rooms, attentive staff, and even interesting programming in the lobby meeting space. Oh and the pajamas were sublime — I wish I could afford a pair!
Stayed 4 nights in Nov 2024

6/10 Okay

bruce

Staff services lacking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Garrison, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great decor, and excellent coffee in the hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vlad

Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded all expectations. The room was spacious, beautifully appointed, and clean. The bed was comfortable. The staff at the property were attentive, personable, and always helpful. And everyone smiled a lot. The restaurants were perfect and the food abide par. I highly recommend the Kyoto Ace Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Octavio, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Seum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to take a subway to go around the sightseeing sights and lots of options for dining.
Stayed 4 nights in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in japan and naybe the world
Stayed 3 nights in Oct 2024

10/10 Excellent

Itzhak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious room, excellent breakfast options, easy transportation, modern design, near shipping areas

10/10 Excellent

Itzhak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspiring hotel design, many amenities yet quiet and pleasant near metro station, excellent breakfast choices.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Stayed 5 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024