Location is five star. Or six star. Outstanding. Great view, easy access to everything (try Waikiki Beach bar, the food is amazingly good). Communication with owner good, manager very helpful, instructions on how to get there from airport spot on.
The villa is the last house in a row, which makes it more spacious outside. Pool (we had it heated) is great, no problems whatsoever with chemicals and both myself and my 80-year old mother have very sensitive skin. Showering before and after going into pool as instructed solves the issue.
There was milk and tea and wine (thank you!) upon arrival, which is a nice touch.
We chose the house because of the location (GREAT), big beds (not obvious in Spain) and Internet-access which worked fine. Another main reason for choosing this villa was the Sauna. And this is where the problems started. Sauna has not been working for half a year. The house has four bedrooms and three bathrooms, which is fine, but the kitchen and living room area are tiny and there are only seating facilities for six.
In summer maybe not so much of a problem, in winter spring definitely not so good.
Cleanliness is an issue. The sunbed covers are filthy. The blankets covering the sofas are ragged and soiled. Chairs and table have seen better days, to the point that one chair collapsed under my husband. now, that could have been due to somebody else having a problem and not mentioning it. Still...
The hob was crusted with dirt, I had to clean it before using it for the first time.
There is cleaning after one week, which is good but unfortunatley they replaced reasonably decent kitchen towels with a fitlthy rag I would not use to clean my shoes.
The headerboards behind the beds are not properly fastened, so when a pillow gets pushed against them the bang loudly. We solved that by shoving a towel between headerboard and wall.
One of the lamps over the oven had been taken out, two outside lamps also were broken.
Basically, what this house needs is a thorough make-over. It won't cost a fortune. We were debating whether to give four or three stars but the owner definitely responded to the issues raised in the previous review and we are confident that this review will also result in improvments. In any case - when passers-by asked us for a a contact address as they wanted to book, we gladly provided that :)