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Hyatt Regency Maui Resort & Spa

4.0 star property
Immerse yourself in island vibes where adventure meets tranquility. Tee up for an unforgettable experience or unwind under starry skies.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Maui Resort & Spa

6 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby
Exterior
Couples treatment room(s), body treatments, aromatherapy
On the beach, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
The price is €609
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed, Mountain View (Golf)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mountain View (Golf)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Exterior

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Partial Ocean View

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Exterior

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Ocean View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Partial Ocean View

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (Ocean)

Deluxe Suite (Ocean)

Deluxe Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Ocean View

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Bathroom

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
Private bathroom
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View, Corner

Room, 1 King Bed with Sofa bed, Ocean View, Corner

Room, 1 King Bed with Sofa bed, Ocean View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Partial Ocean View (Club Access)

2 bars/lounges, poolside bar

Club Room, 1 King Bed with Sofa bed, Partial Ocean View (Club Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Partial Ocean View (Club Access)

2 bars/lounges, poolside bar

Club Room, 2 Queen Beds, Partial Ocean View (Club Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Oceanfront (Club Access)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed, Oceanfront (Club Access)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Oceanfront (Club Access)

2 bars/lounges, poolside bar

Club Room, 2 Queen Beds, Oceanfront (Club Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
200 Nohea Kai Dr, Lahaina, HI, 96761

What's nearby

  • Kaanapali Beach - 3 min walk
  • Kaanapali Golf Courses - 13 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 14 min walk
  • Whalers Village - 16 min walk
  • Black Rock - 4 min drive

Getting around

  • Kahului, HI (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬15 min walk
  • ‪Leilani's on the Beach - ‬15 min walk
  • ‪Hula Grill Kaanapali - ‬16 min walk
  • ‪Island Vintage Coffee - ‬13 min walk
  • ‪Häagen-Dazs - ‬14 min walk

About this property

Hyatt Regency Maui Resort & Spa

Resort near Kaanapali Beach
You can look forward to a golf course, a poolside bar and a corner/local shop at Hyatt Regency Maui Resort & Spa. Tee up with amenities, such as a driving range, a golf clubhouse and a golf pro shop, at this resort. Treat yourself to a manicure/pedicure, a massage or aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Yoga classes and fitness classes are offered at the health club; Hyatt Regency Maui Resort & Spa also has a terrace, designer shops on-site and a coffee shop/cafe. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 6 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Buffet breakfast (surcharge), tennis courts and valet parking (surcharge)
  • A local area shuttle, express check-out and express check-in
  • Babysitting (surcharge), wedding services and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 810 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hairdryers and shampoo
  • Flat-screen TVs with premium channels
  • Recycling, on-request microwaves and coffee/tea makers

Languages

English, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 36 to 36 for adults and USD 14 to 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Honolulu Coffee Company
  • Japengo
  • Sonz Steakhouse
  • Swan Court
  • Umalu

Things to do

  • 36-hole golf course
  • 6 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Due to renovations, the property's swimming pool's swim-through cave zone and Grotto Bar are not available until further notice.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36 to 36 for adults and USD 14 to 14 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Maui
Hyatt Maui Regency
Hyatt Regency Maui
Hyatt Regency Maui Lahaina
Hyatt Regency Maui Resort
Hyatt Regency Maui Resort Lahaina
Hyatt Resort Maui
Maui Hyatt
Maui Hyatt Regency Resort
Regency Hyatt Maui
Hyatt Lahaina
Hyatt Regency Lahaina
Hyatt Regency Maui Hotel Lahaina
Hyatt Regency Maui Resort And Spa Lahaina
Hyatt Regency Maui Resort Spa

Frequently asked questions

Does Hyatt Regency Maui Resort & Spa have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Maui Resort & Spa?

As of 17 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Maui Resort & Spa on 1 Feb 2025 start from €557.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Maui Resort & Spa pet-friendly?

Yes, this resort allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Maui Resort & Spa?

Self-parking is available for USD 25 per night. Valet parking is available for USD 40 per night.

What time is check-in at Hyatt Regency Maui Resort & Spa?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Maui Resort & Spa?

Checkout is at 11:00 AM.

Where is Hyatt Regency Maui Resort & Spa located?

Nestled on the beach, this Kaanapali resort is within a 5-minute walk of Drums of the Pacific Lū‘au and Kaanapali Beach. Kaanapali Golf Courses and Kaanapali Kai Course at Kaanapali Golf Resort are also within 15 minutes.

Hyatt Regency Maui Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1008 reviews" "
Rating 8 - Good. 159 out of 1008 reviews" "
Rating 6 - Okay. 66 out of 1008 reviews" "
Rating 4 - Poor. 23 out of 1008 reviews" "
Rating 2 - Terrible. 19 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
View from top floor of as great
Stayed 5 nights in Nov 2024

10/10 Excellent

Suchi, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Fernando, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Harsukhdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time and stay at Hyatt in Maui. Entire family enjoyed, staff was courteous and water features were fun for kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

NELSON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Kids enjoy surfing. Pool area need maintenance. Overall very good.
Stayed 3 nights in Jan 2025

10/10 Excellent

safa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Pools are great! The kids kiced the variety. The towels were endless. Access to the beach a breeze. Super clean and tidy. Very kind staff. The birds in the lobby were beautiful and fun. The most amazing vacation
Stayed 7 nights in Dec 2024

10/10 Excellent

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Multiple different pool options, all very nice. Fun for the kids with different kind of birds available to experience. Expensive food.
Stayed 6 nights in Jan 2025

8/10 Good

Janice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disappointed in construction by pool--cut pool area. Great access to beach. Liked chickens on property. Japanese food was fantastic!!! Buffet could have provided better health options. price was good. salmon was cold and so was tempura shrimp and veggies were greasy and cold.
Stayed 5 nights in Jan 2025

10/10 Excellent

William Daniel

Travelled with partner
This place was more like a Palace than a Hotel. The 30 acre property has so many things to do. All the food was excellent. The drinks were great. The spa, Laua and swan gardens are unreal!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristen Michelle, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at the Hyatt Regency Maui Resort & Spa were amazing—kind, helpful, and always willing to go the extra mile. Our room was beautiful and spacious, even for four people. It had a spectacular view of the ocean, where we could watch the sunset and do some great people-watching. Our only complaint was that the pool was still under renovation from last year. This meant that we couldn't swim through from the lagoon area to the main pool, and there was an unsightly wall covering up the construction. This really took away from the beauty of the property. Also, no pool servers ever came to the lagoon side of the pool, so we had to make the trek to the bar area every time we wanted something. I was very thankful that the pools and slide were open, though, and I hope that the cave area opens soon. I had been told that it would open at the beginning of the year, but it didn't look close to being ready. The penguins and all of the other birds on property were very fun to watch. The coffee spot is also delicious!
Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property. Staff was great. Rooms were great. Location was great. If I had one minor complaint it was that the pool is very small and after staying at the property for 8 days I was never able to get two chairs to sit at any day of my stay. I went down to put my towels out on chairs before 8 am and they were always accounted for. I gave up after day 4.
Stayed 8 nights in Dec 2024

10/10 Excellent

Artur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place will visit again for sure
Stayed 4 nights in Dec 2024

6/10 Okay

Andre

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property but hotel did not prepare for busy season at Christmas time. There was a wait for everything including half hour for breakfast. They could have opened up a second dining hall. Not enough pool chairs and staff not willing to be creative to mediate problem. In fact, outdoor staff was very unaccomodating. Not up to Hyatt standards.
Stayed 8 nights in Dec 2024

8/10 Good

Lars Christoph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay overall. However, we were not impressed by the breakfast buffet. We were also surprised how difficult it was to get reservations at some of the restaurants.
Stayed 6 nights in Dec 2024

6/10 Okay

Travay Jacks, SAN DIEGO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A lot of construction going on that we weren’t informed about. Checkin process was rushed and I had to keep asking what benefits and amenities came with club access and if there was any entertainment happening. I was told to scan the QR code on a paper and she called for the next person in line. Bathrooms are old and hallways are unappealing with empty dirt pits on the 14th floor. Breakfast buffet didn’t have an omelette station. The club lounge was average and usually crowded. Pool chairs are all taken by 7am. The pool cabanas are over $300 and all you get is a pitcher of water and cup of pineapples. Not much of a beach at this location. There was usually only one concierge that was always busy so you’re standing in line or walking away to give up. The beds were comfortable and the swans and birds were a nice touch but that’s about it. I would not recommend it.
Stayed 5 nights in Dec 2024

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort. Loved it. Quiet, clean, with many amenities. The location is great. Will definitely return!!
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very kind from beginning to end. The rooms were very nice and clean. Very comfortable and convenient to access other hotels and restaurants in the area. Very lovely and we will be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sudipto

Excellent hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Egidijus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful
Stayed 6 nights in Dec 2024

10/10 Excellent

Arturo

Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Nov 2024