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Custom Touch Village-Sulphur

2.5 star property
Motel with free parking, near West Cal Arena and Events Center

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January 2025

Photo gallery for Custom Touch Village-Sulphur

Standard Double Room, 2 Double Beds
Exterior
Executive Suite, 2 Bedrooms, Kitchen | Living area
Reception
Executive Suite, 2 Bedrooms, Kitchen | Private kitchen

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Room options

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Kitchen
Washer
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10.0 out of 10, Exceptional, (3)
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About the area

Map
1207 Ravia Rd, Sulphur, LA, 70665

What's nearby

  • West Cal Arena and Events Center - 6 min drive - 6.1 km
  • Sulphur Parks & Recreation - 8 min drive - 7.3 km
  • Horseshoe Lake Charles Casino - 12 min drive - 14.5 km
  • Golden Nugget - 13 min drive - 15.6 km
  • Lauberge Casino Lake Charles - 14 min drive - 17.4 km

Getting around

  • Lake Charles Station - 14 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Raising Cane's Chicken Fingers - ‬7 min drive
  • ‪Cracker Barrel - ‬6 min drive

About this property

Custom Touch Village-Sulphur

Motel near West Cal Arena and Events Center
Located close to Prien Lake Park and Golden Nugget, Custom Touch Village-Sulphur provides laundry facilities.
You'll also find perks such as:
  • Free self-parking
  • A TV in reception
Room features
All 233 individually furnished rooms boast comforts, such as air conditioning.
Extra conveniences in all rooms include:
  • Full-sized fridge/freezers, microwaves and cookware/dishes/utensils
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating and limited housekeeping

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 200.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Custom Touch Village Sulphur
Custom Touch Village-Sulphur Motel
Custom Touch Village-Sulphur Sulphur
Custom Touch Village-Sulphur Motel Sulphur

Frequently asked questions

Is Custom Touch Village-Sulphur pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 200.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Custom Touch Village-Sulphur?

Self-parking is free at this property.

What time is check-in at Custom Touch Village-Sulphur?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Custom Touch Village-Sulphur?

Checkout is at 11:00 AM.

Where is Custom Touch Village-Sulphur located?

Situated in Sulphur, this motel is 2.8 mi (4.5 km) from West Cal Arena and Events Center, and within 12 mi (20 km) of Horseshoe Lake Charles Casino and Prien Lake Park. Golden Nugget and Lauberge Casino Lake Charles are also within 12 mi (20 km).

Custom Touch Village-Sulphur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 50 reviews" "
Rating 8 - Good. 13 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 8 out of 50 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff and very helpful. Room was clean but they only come to clean once a week to clean again and there is no trash cans or cleaning tools so garbage piles up and room gets dirty on top of being well over priced for the services you get.
Stayed 4 nights in Aug 2021

10/10 Excellent

Claudia, Elmont

Stayed 2 nights in Aug 2021

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Susannae

Stayed 1 night in Jun 2021

10/10 Excellent

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Nicole, Morgan City

Stayed 2 nights in Aug 2021

2/10 Terrible

Tamare

Stayed 2 nights in Aug 2021

4/10 Poor

Timothy

Stayed 2 nights in Aug 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small and very Spartan
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked that it was quiet and not to far away from holly beach. It was decently priced, the only thing was the parking is small.
Stayed 2 nights in Jul 2021

10/10 Excellent

Robert

Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Lynette

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I BOOKED
Stayed 1 night in Jul 2021

2/10 Terrible

Jawainez

Stayed 3 nights in Jun 2021

8/10 Good

Bryan

Stayed 1 night in Jun 2021

10/10 Excellent

Tobie

Stayed 3 nights in Jun 2021

8/10 Good

JUBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2021

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Mold. No battery in smoke detector. Overcrowded parking. Lack of security in doors.
Stayed 1 night in Jun 2021

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away for you health and safety!
Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.
Batter slot open with no battery in smoke detector
This is an accumulation of at least 2 weeks of dirt. I stayed 2 nights.
Mold on basbeboard behind toilet and bubbles in sheetrock.
Mold on bathroom ceiling
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.
Stayed 1 night in Jun 2021

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business starting but a pleasant stay...
Stayed 1 night in Jun 2021