Lake Vyrnwy

I had room 54. Small but cosy room. Super comfy bed. No desk to work from which was a bit tricky for me as I was there for work, although I was very kindly granted a late checkout as I had a virtual meeting in the morning of checkout. Staff are the most polite I’ve ever experienced in a British hotel! Very nice bar food. I didn’t get to try the restaurant because I turned up for a table on my second night and was told it was by booking only, which I wasn’t informed of at check in or by any info in room, and that at 7.30pm they weren’t taking any further bookings. There was only one table dining which was disappointing as the menu looked lovely! Ample free parking, poor signage. WiFi not great in my room but very good in communal areas. Would definitely return but more prepared next time😊

A fabulous hotel, which we have stayed at before. Beautiful room and communal areas, which smell gorgeous. Breakfast was freshly made to order and service was really efficient and attentive. Our only negative reflection on this visit was the service in Madeleine’s. We had booked a table and enjoyed an hour and a half of drinks, until we were told that our table had another reservation on it and we needed to leave straight away as the next guests had arrived early, despite the fact that I had just ordered a cocktail and my partner was half way through his drink. I completely understand that tables have time limits on them, but nobody advised us of this when we were seated, or at any point. We weren’t offered seats at the bar to finish our drinks, so I cancelled my cocktail order, which we were then charged for. We will return to the hotel as it is a gorgeous spot, but will find somewhere else for cocktails next time, as we were left feeling very unwelcome.

Lovely friendly staff