Las Jarretaderas Holidays

The location was great but the food was subpar. They could use the same or comparable ingredients and yield a much better result with chefs that are trained in the respective cuisines they offer.

The staff was amazing very courteous and top of everything.

The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.

The gardens around this property are phenomenal.the food is excellent and the service amazing. We enjoyed water aerobics, a salsa dance class, kayaking, and snorkeling, as well as a food preparation class. The one thing that was a challenge was they were doing construction right near our room. The hotel compensated us a bit for the noise, but it did not make for a relaxing stay if you wanted to be in your room or on the deck during the day, The tennis courts and basketball area was near the construction area and was not being kept up well. Overall, the hotel was very pleasant.