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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Unwind with a massage after lunch at one of our on-site restaurants featuring Michelin-starred cuisine. Explore beautiful surroundings by bike rental or stroll in our picturesque garden.

Choose dates to view prices

Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Suite (Loft Suite)
Suite (Open Suite)
Standard Double Room | Bathroom
Suite (Ours) | Bathroom
Junior Suite

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Parking available
  • Room service
The current price is €647
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite des Ours

Suite (Ours)

Suite des Ours

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
3 bedrooms
Premium bedding
Blackout curtains
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Suite (Open Suite)

Open Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Suite (Chalet)

Chalet Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 2 persons

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Suite (Loft Suite)

Loft Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bath and shower
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 4 persons

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guarda Golf Hotel & Residences

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 20 reviews
The price is €777
includes taxes & fees
9 Mar - 10 Mar
Guarda Golf Hotel & Residences
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About the area

Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 9 min walk
  • Rue du Prado - 11 min walk
  • Golf Club Crans-sur-Sierre - 13 min walk
  • Montana - Cry d'Er Gondola - 5 min drive
  • Aminona Gondola Lift - 9 min drive

Getting around

  • Randogne Montana Station - 4 min drive
  • Sion (SIR) - 32 min drive

Restaurants

  • ‪Restaurant Molino - ‬7 min walk
  • ‪Café-Bar 1900 - ‬8 min walk
  • ‪Burger Lounge - ‬15 min walk
  • ‪Taillens SA - ‬10 min walk
  • ‪Zerodix - ‬9 min walk

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
Located close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a deep-tissue massage, a manicure/pedicure or a body scrub at l'Alpage, the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, light fare and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Continental breakfast (surcharge), a free local area shuttle and bike hire
  • Valet parking (surcharge), babysitting (surcharge) and massage treatment rooms
  • A banquet hall, a billiards/pool table and a gift shop
Room features
All guest rooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer thoughtful touches, such as premium bedding and bathrobes, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Jetted bath, designer toiletries and hairdryers
  • Balconies, childcare services and heating

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Secured, covered valet parking on site (CHF 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: CHF 39 for adults and CHF 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistrot Des Ours
  • L Ours

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 50 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 39 for adults and from CHF 20 for children
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hostellerie du Pas de L'Ours Relais et Chateaux?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hostellerie du Pas de L'Ours Relais et Chateaux on 2 Mar 2025 start from €640.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night.

How much is parking at Hostellerie du Pas de L'Ours Relais et Chateaux?

Valet parking is available for CHF 35 per day.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux?

Checkout is at noon.

Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostellerie du Pas de L'Ours Relais et Chateaux located?

This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km).

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Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 15 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Florian

Best dining in town, lovely chalet feel rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Sus instalaciones, la decoración, la atención del personal.
Stayed 1 night in Sep 2019

10/10 Excellent

Olivia

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
Stayed 2 nights in Dec 2018

10/10 Excellent

Thierry

Stayed 1 night in Jan 2018

10/10 Excellent

Yves

Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hugo

Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Patricia

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

sophie, noisy le roi

Fabuleux !
Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sarah

Beautiful chalet style hotel.
We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Gilles, Paris

Hotel avec un excellent accueil
Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.