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Hotel Carlton

4.0 star property
Hotel with bars, steps from Lille Grand Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlton

View from property
Lobby
Spa
View from property
Fitness facility
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry
The price is €149
includes taxes & fees
22 Dec - 23 Dec

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Day bed
Separate bedroom
  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Double Room

Privilege Double Room

Privilege Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Day bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Day bed
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

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Premium bedding, in-room safe, individually furnished, desk

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Free WiFi
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (604)
The price is €142
includes taxes & fees
24 Nov - 25 Nov
Grand Hotel Bellevue
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About the area

Map
3 rue Pierre Mauroy, Lille, Nord, 59026

What's nearby

  • Lille Grand Square - 1 min walk - 0.2 km
  • Rihour Square - 6 min walk - 0.5 km
  • Euralille - 7 min walk - 0.6 km
  • Zenith Arena Concert Hall - 12 min walk - 1.1 km
  • Casino Barriere Lille - 13 min walk - 1.1 km

Getting around

  • Lille (XFA-Lille Flandres Train Station) - 4 min walk
  • Rihour Station - 5 min walk
  • Lille (LIL-Lesquin) - 21 min drive

Restaurants

  • ‪Restaurant au Moulin d'or - ‬3 min walk
  • ‪Hippopotamus - ‬4 min walk
  • ‪We Are Ara - ‬1 min walk
  • ‪Le Beffroi - ‬2 min walk
  • ‪Café Society - ‬2 min walk

About this property

Hotel Carlton

Upscale hotel near Lille Grand Square
Located close to La Grande Braderie de Lille and Rihour Square, Hotel Carlton provides a terrace, dry cleaning/laundry services and 2 bars. Treat yourself to a massage or other spa services. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a front desk safe
  • Smoke-free property, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 59 individually decorated rooms have comforts such as 24-hour room service and premium bedding, in addition to amenities such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 38-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • THE VIEW

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (8,396 square foot of space)

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1920
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Cots (infant beds) are available for EUR 20.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (return)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Frequently asked questions

Is Hotel Carlton pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Carlton?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Carlton on 22 Dec 2024 start from €143.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carlton?

Self-parking is available for EUR 30 per night.

What time is check-in at Hotel Carlton?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Carlton?

Checkout is at noon. Late check-out is available for a fee.

Does Hotel Carlton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Hotel Carlton located?

Located in Lille Centre Ville, this hotel is steps away from Lille Grand Square and La Grande Braderie de Lille. Rihour Square and Euralille are also within 10 minutes. Lille (XFA-Lille Flandres Train Station) is only a 4-minute walk and Rihour Station is 5 minutes.

Hotel Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 836 reviews" "
Rating 8 - Good. 314 out of 836 reviews" "
Rating 6 - Okay. 110 out of 836 reviews" "
Rating 4 - Poor. 47 out of 836 reviews" "
Rating 2 - Terrible. 10 out of 836 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aniela

Stayed 1 night in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Nice and easy to get to by walking from Lille International Station. Situated in the old town, easy to get to most sights of interest. Room a little bit tired decor wise.
Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much more than we expected, a beautiful property, spotlessly clean, delicious breakfast, helpful and friendly staff, very highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location incredible, recommend
Stayed 4 nights in Oct 2024

8/10 Good

Janet

Travelled with family
Very pleasant stay. Hotel ultra convenient for everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and our second visit in 3 months
Stayed 3 nights in Sep 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel for an overnight stay at the end of our holiday before travelling back on Eurostar. Great location and good size rooms with very friendly reception staff. We found it walkable to and from Lille Europe. We didn't take the hotel breakfast, so cannot comment on food. Would recommend and like to return for a longer visit sometime.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel with wonderful location and staf
Stayed 5 nights in Jul 2024

8/10 Good

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Beverley

Stayed 1 night in Jul 2024

6/10 Okay

Colleen

Liked: Cleanliness
A grand hotel but lacks service and care.
My husband and I stayed at this hotel from the 19th to 21st July. We had a junior suite. The positives: Centrally located and within easy walking to all the main attractions. The junior suite was spacious with two large French windows looking onto the main street. There is a pool and a spa although our visit was so was short we had time to use neither. Bathrobes were provided, which is always nice . The negatives: We checked in at around 4 pm and the small foyer was chaotic. We were not shown to our room and we had to ask directions. A €200 deposit was taken. Our room while spacious was disappointing. The bed was uncomfortable the pillows were so cheap and uncomfortable that I had to go out and buy a pillow. The charging point by the bed did not work and when I tried to plug in a charger into the two port plug, the front panel fell off the plug which was usable. The bathroom was dated with the top shower not working at all. The bath towels were very thin. The fridge in the room leaked and the carpet was wet . Due to the age of the Hotel , you could hear people walking around above you. The safe was in the wardrobe but so high that the chair was needed to access the safe. All in all, I would say, the location is great. The room size was good. However, not enough care is given to things that make a stay enjoyable or memorable. Uncomfortable beds and nasty pillows ruin any stay. Lack of repair and attention to basic details is sloppy. We did not eat here!
Stayed 2 nights in Jul 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities
pleasant n efficient, although shower n bathroom rather small.Room adequate size but rather dark.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with friendly staff and the breakfast was superb with lots of choice
Stayed 3 nights in Jul 2024

10/10 Excellent

THIERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander
Très bon hotel, magnifiquement bien situé au coeur de Lille et à 5 mn de la gare de Lille Flandres. Personnel accueillant Excellent petit déjeuner Nous reviendrons
Stayed 2 nights in Jul 2024

4/10 Poor

Lee

Disliked: Staff & service, property conditions & facilities
Hotel needs updating, shower not working correctly, toilet seat broken, over priced breakfast at €25 each.
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Stayed 1 night in Jun 2024

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
At best a 3-star experience
We couldn’t access WiFi in our room, and when we asked for additional assistance we were initially given a different WiFi password, but this still didn’t help. We were offered a different room, but it wasn’t as nice. We stayed in our original room the first night as we didn’t want to miss out on seeing Lille by looking at different rooms, but the next morning we asked for a room with working wifi. The man on the front desk wasn’t friendly, and was clearly annoyed that we were causing him additional work! Eventually we agreed on a room that had working WiFi (another room we saw also wouldn’t load WiFi). The new room was ok, but the shower was old and not very powerful, and the lack of a handle on the inside of the shower door meant you couldn’t close it without slamming it - all a bit odd! The small room fridges are also on the floor, which looks strange. Just overall the hotel lacks friendly front desk staff, and it’s tired and very dark and isn’t in great decorative condition. At best I’d say it should be a 3-star hotel, sadly not 4-star. Central location is good for sight-seeing. The garage attendant was a lot more friendly and helpful than the hotel staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel and the staff were super friendly. Service was amazing.
Stayed 1 night in Jun 2024

6/10 Okay

Roseanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall I liked this hotel, the central location was excellent. However, I had booked a suite as the regular rooms were fully booked and expected it therefore to be better than average. I had room 314 which smelled horribly of drains coming from the toilet and as a result I had to change rooms after the first night which was inconvenient. My friends stayed in a regular room and theirs was lovely. The staff were very helpful regarding this and the rest of the stay was good, but it was a disappointing start to a 2 night stay. The beds are super comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

ALEXANDRE

Stayed 1 night in Jun 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy and well located. We were made to feel welcome and we received some good advice on restaurants offering the local cuisine. The cultural venues we visited were all within walking distance of the hotel.
Stayed 3 nights in Jun 2024