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GH Palazzo Suite & Spa

5.0 star property
Luxury hotel with full-service spa and seasonal outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Exterior
Down duvets, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
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Room options

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Separate bedroom
Day bed
Private bathroom
Rainfall showerhead
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Down duvets, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Down duvets, in-room safe, desk, laptop workspace

Junior Room

Highlights

Air conditioning
TV
Blackout curtains
Down duvet
Private bathroom
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Piazza G. E. Modigliani, Livorno, Provincia di Livorno, 57127

What's nearby

  • Terrazza Mascagni - 3 min walk
  • Livorno Aquarium - 7 min walk
  • Italian Naval Academy - 10 min walk
  • Cathedral of Livorno - 3 min drive
  • Port of Livorno - 4 min drive

Getting around

  • Antignano Station - 13 min drive
  • Montenero Funicular - 14 min drive
  • Pisa (PSA-Galileo Galilei) - 29 min drive

Restaurants

  • ‪Terrazza Mascagni - ‬3 min walk
  • ‪Baracchina Bianca - ‬5 min walk
  • ‪Pizzeria Ristorante Pulcinella di Morra Placida - ‬3 min walk
  • ‪Pizzeria Amaranto - ‬10 min walk
  • ‪Surfer Joe SRL - ‬7 min walk

About this property

GH Palazzo Suite & Spa

Luxury hotel near Port of Livorno
A poolside bar, a bar and a full-service spa are just a few of the amenities provided at GH Palazzo Suite & Spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 30-inch TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Uncovered self-parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

Frequently asked questions

Does GH Palazzo Suite & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is GH Palazzo Suite & Spa pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking at GH Palazzo Suite & Spa?

Self-parking is available for EUR 18 per day.

What time is check-in at GH Palazzo Suite & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at GH Palazzo Suite & Spa?

Checkout is at 11:00 AM.

Where is GH Palazzo Suite & Spa located?

Located in the heart of Livorno, this luxury hotel is 0.1 mi (0.2 km) from Terrazza Mascagni and 1.7 mi (2.7 km) from Port of Livorno. Villa Mimbelli and Museo Civico Giovanni Fattori are also within 10 minutes.

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 210 reviews" "
Rating 8 - Good. 43 out of 210 reviews" "
Rating 6 - Okay. 22 out of 210 reviews" "
Rating 4 - Poor. 13 out of 210 reviews" "
Rating 2 - Terrible. 7 out of 210 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Joseph, Tigard

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor breakfast, long 15 min line at checkout. No ventilation in the room. Really horrible
Stayed 2 nights in Oct 2024

2/10 Terrible

Martin Edward

Travelled with partner
Disliked: Property conditions & facilities
I stayed in a superior room which was in poor condition
Stayed 4 nights in Oct 2024

2/10 Terrible

Phillip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed! Bad Service! A/C did not work and front desk said they could not do anything about it.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

GUSTAVO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, Northville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk could be friendlier
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Jul 2024

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccezionale
Stayed 2 nights in Apr 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room & wonderful breakfast
What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Central
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A very expensive disappointment
The hotel did not respond to emails, we wanted them to organise airport pick up but they never responded to repeated emails. The breakfast did not have a good variety and choice of healthy options. It was mostly sweet pastries and breads/ cakes and not much salad choices. There was no option to cancel payment for breakfast either, so whether we ate it or not we had to pay €17 per breakfast which was a total rip off Don’t be fooled there is a beach by the hotel. You have to pay and there is no beach, just access to the sea. Another disappointment. The air conditioning in the room was very poor and kept cutting out. It would not cool below 24 degrees centigrade Swimming pool on 5th floor but expected to go to reception on ground floor to collect towels. Unacceptable in a 5 star hotel The staff work hard and try to please however I would not recommend staying there for the above reasons.
Stayed 7 nights in Jun 2024

4/10 Poor

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars Hotel? 5 Italian stars maybe. So 1.5 at best. If you like hair in tub, then 2 stars
Stayed 1 night in Jun 2024

6/10 Okay

Richard de

Travelled with partner
Liked: Staff & service, amenities
Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.
Stayed 1 night in Jun 2024

8/10 Good

Natsuko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front services were not 5 stars but Walking distance to Livorno area, Terazza mascagni etc!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing service and lovely room.
Stayed 1 night in Jun 2024

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this location, will come back next year
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, roof top pool, location
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay again at hotel palazzo!
Stayed 1 night in Jun 2024