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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Diplomat Hotel and Spa

Front of property
Point of interest
Terrace/patio
Indoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Gym
  • Pool
  • Hot tub
    Hot tub
The price is €136
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance
Stradey Park Hotel
Parking included
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (746)
The price is €62
includes taxes & fees
24 Nov - 25 Nov
Stradey Park Hotel
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About the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 2 min drive - 1.7 km
  • The Ffwrnes Theatre - 3 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 3.2 km
  • Swansea.com Stadium - 19 min drive - 19.3 km
  • Oxwich Bay Beach - 43 min drive - 25.6 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

Hotel near Plas Llanelly House
Located close to Parc y Scarlets and WWT Llanelli Wetland Centre, The Diplomat Hotel and Spa provides a terrace, a garden and a hair salon. Treat yourself to a body treatment, a hot stone massage or a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), newspapers in the reception and luggage storage
  • A water dispenser, a front desk safe and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 4 Dec 2024 start from €136.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Diplomat Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Diplomat Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Diplomat Hotel and Spa?

Checkout is at 11 AM.

Where is The Diplomat Hotel and Spa located?

Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 1.9 mi (3 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 9 mi (15 km).

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 290 reviews" "
Rating 8 - Good. 94 out of 290 reviews" "
Rating 6 - Okay. 39 out of 290 reviews" "
Rating 4 - Poor. 20 out of 290 reviews" "
Rating 2 - Terrible. 9 out of 290 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness
Nothing
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was enormous, very happy with it, we had a wedding there and it was great
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the worst hotel I have stayed but the worst value
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely rooms but things not working in spa
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Siobhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerwyn, Gloucester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Stayed 1 night in Aug 2024

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miss

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

COLIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a quiet little community. Transportation can be difficult in this area as it’s a little removed from Swansea, but great value for money. Restaurant was excellent, staff was very helpful and accommodating when we had delays in getting transportation (uber & taxi). Hotel is a little dated, but well maintained. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Husbands birthday
Yes comfortable stay can’t help the weather. Lots of activities seem to take place through the day I personally recommend this is advertised to hotel residents and explained to. The guy that was directing traffic on the Wednesday morning was inconsistent let us move the traffic cones ourselves🤔then decided to shake his head and arms at me on return after being out, you can’t park yes I can I am a resident with a description of free parking on hotel policies?. You need to learn your customer service skills lovely even though you are only a maintenance man!!😡.
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed like a hammock, anti English feel!
This is the fifth time I have stayed in this hotel as there is not much choice in the area Previous times have been acceptable but my stay on July 3, 2024 was just too much. The food is okay but the bed was so uncomfortable that I woke more tired than when I retired to bed, the double bed comprised of two cheap single divan beds, both of which were broken and it felt like I was sleeping in a hammock And needless to say, I woke with really bad back pain To addinsult to injury The housekeeper walked in at 9:15 without even knocking on the door with me just getting out the shower! I intended to complain at checkout but the receptionist never even looked at me or asked how my stay was which I think was down to the typical Welsh anti-English sentiment which is apparent upon arrival at the hotel as every flag is displayed by the English one
Stayed 1 night in Jul 2024

8/10 Good

Arun

Stayed 1 night in Jun 2024