2/10 Terrible
Ian
30 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The whole place needs renovating, the carpets are old and dirty in all places, paint work is scruffy and in our room the taps were loose in the sink and bath. The temperature control for the shower just did nothing, so had to have the water at what ever temp came out!
Place is very noisy, lots of shouting from square outside and arguing guests having fights at 1:30 in the morning for over an hour. Staff did nothing.
Staff are friendly but inattentive. They hide in the kitchen so you have to knock on the kitchen door to ask them for service. The barman seems to think it funny to embarrassing customers by making them order the local beer in Welsh – why?
Food ok in evenings but breakfast, described as cooked, was stone cold. Obviously cooked night before and not reheated on the day.
Overpriced and down at heal at best. Don’t stay it’s dreadful. I have stayed in many hostels and hotels across the world and this is the worst!
Ian
Stayed 2 nights in Sep 2024
