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"The hotel is beautiful and the rooms are spacious and comfortable. The staff deserves a five star for effort. Our room needed some deep cleaning in the bathroom and they went out of their way to make it right for us. We have allergies to mold and mildew. Given the high humidity it’s inevitable to have that accumulated without daily interventions to stay ahead of it. This hotel is really a gem in Sengiggi. The only area that I would say was not our favorite is the restaurant. Their time management and flavor are lacking from our perspective. Otherwise very happy with the location and again the staff is amazing. "

"I loved the make your own donuts"

"Vue depuis la suite exceptionnelle, personnel parlant anglais et très sympathique, repas très bons et à un prix raisonnable"

"👍"

"Amazing hotel, lovely staff, perfect for a much needed break. Rooms were huge and the sunset view was beautiful. "

"This was our first time traveling in Indonesia and the staff at Batatu Resort were incredibly helpful in answering all our questions and setting us up with transportation, recommendations, and helping us navigate the area. They went the extra mile to make us feel welcomed with personal chats as we came and went - always filled with humor and warmth!! Delicious menu available for prompt and courteous room service, beautiful mature gardens on the ground, definitely more quiet than staying in Kuta proper, but good to realize resort is in a neighborhood though the grounds are secluded and private feeling! Highly recommend the private pool villa! We will stay here again 🌺🙏"

"Beautiful grounds, quiet"

"This is my first time in Lombok & I really enjoy the stay with my family. The staffs are so kind & nice, specially the head chef, restaurant manager Imran & Ulan from the restaurant. My family will never forget ulan because of her cheerfulness & kindness. But anyway thanks to every single staffs to make out this journey unforgettable."

"We got to stay in the Oceanview Family Bungalow and had a great time. The bungalow is MASSIVE - so much room, and as good as the resort pool was, having the small private pool was an extra luxury (although the decking around it was in disrepair and needs some work) and much used also. The grounds are beautiful and it was amazing walking along the grass next to the coral beach to the restaurant and bar each day. Restaurant was good, but there was also some amazing restaurants very close by that we got to experience also. Bar staff were heaps of fun and made great (and cheap at happy hour!) cocktails, even venturing into suggestions that weren't on the menu. As with a lot of accom in Bali/Lombok, some of the finer maintenance and cleaning was a bit off, however, having been to Bali once before we kind of expect that in every place, and it did not bother us at all. We arrived late in the day after a rather large travel day and were unfortunately woken very early to an 'event' setup in the park right next to our room with full stage and PA (sounded like they were in our room) with the only notice given a note slipped under our door after we had gone to sleep. However, staff and manager were very apologetic and organised a complimentary transfer out for the end of our stay, and some complimentary treatments for the whole family at their onsite Spa which put us straight back into relax mode. Great spot to stay within the walls and chillout, but also fairly easy to go out exploring."