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Crowne Plaza London - Kingston by IHG

4.0 star property
Riverfront hotel with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Crowne Plaza London - Kingston by IHG

Premium Room, 1 Double Bed, River View
Bar (on property)
Exterior
Point of interest
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is €102
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, River View

Premium Room, 2 Single Beds, River View

Premium Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, River View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area

Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 16 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ

What's nearby

  • Bushy Park - 1 min drive
  • Hampton Court Palace - 5 min drive
  • Sandown Park - 7 min drive
  • Chessington World of Adventures - 8 min drive
  • Hampton Court - 12 min drive

Getting around

  • Merton Park Tram Station - 14 min drive
  • Surbiton Station - 18 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • ‪Megan’s at the Post Office - ‬15 min walk
  • ‪Tarte in the Park - ‬8 min walk
  • ‪The Ferry - ‬5 min walk
  • ‪The Lamb - ‬11 min walk
  • ‪Surbiton Cafe - ‬12 min walk

About this property

Crowne Plaza London - Kingston by IHG

Upscale hotel near Hampton Court Palace
Consider a stay at Crowne Plaza London - Kingston by IHG and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Three Sixty, features children's meals. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, meeting rooms and a lift
Room features
All 121 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

Arabic, English, French, German, Hindi, Indonesian, Italian, Latvian, Polish, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Three Sixty

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4,004 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston by IHG Hotel
Crowne Plaza London - Kingston by IHG Surbiton
Crowne Plaza London - Kingston by IHG Hotel Surbiton

Frequently asked questions

Is Crowne Plaza London - Kingston by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crowne Plaza London - Kingston by IHG?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on 16 Mar 2025 start from €102.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza London - Kingston by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza London - Kingston by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza London - Kingston by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza London - Kingston by IHG located?

Situated in the historical district, this hotel is within 3 miles (5 km) of Hampton Court Palace, Hampton Court and Richmond Park. Thames River is 3.1 mi (5 km) away. Surbiton Station is 18 minutes by foot and Thames Ditton Station is 20 minutes.

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Crowne Plaza London - Kingston by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 447 reviews
Rating 8 - Good. 187 out of 447 reviews
Rating 6 - Okay. 56 out of 447 reviews
Rating 4 - Poor. 16 out of 447 reviews
Rating 2 - Terrible. 12 out of 447 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Location ........ .............................location
Stayed 1 night in Mar 2021

10/10 Excellent

David

Stayed 2 nights in Aug 2021

10/10 Excellent

Sara

Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Stayed 2 nights in Sep 2021

10/10 Excellent

John

Excellent stay
Excellent 4 night stay.
Stayed 4 nights in Aug 2021

4/10 Poor

Jayne

Liked: Staff & service
Disliked: Room comfort
Disappointing
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Stayed 2 nights in Aug 2021

10/10 Excellent

Des

Disliked: Amenities, property conditions & facilities
The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Stayed 1 night in Aug 2021

4/10 Poor

Daniel

Parking - not good. And thats the first impression you get of the hotel
Stayed 1 night in Aug 2021

8/10 Good

Nigel

Good breakfast!
Stayed 2 nights in Aug 2021

8/10 Good

Mark, Alexandria

Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Pat

Highly recommended
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Stayed 1 night in Aug 2021

10/10 Excellent

Lorna

Staff fabulous
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !
Stayed 1 night in Aug 2021

8/10 Good

Maureen

Disliked: Cleanliness
Good facilities, catering services, poor cleaning
Good staff attitude, good breakfast especially towards food allergy. The clealiness, could be better. Dirty linen, cobwebs in rooms. Used glasses in the room. Some rooms had no tissues, Coukd not use onenof the beds as nonl linen , no duvet cover despite asking for one.
Stayed 2 nights in Aug 2021

10/10 Excellent

Millie

Stayed 1 night in Aug 2021

4/10 Poor

lindsey

Stayed 1 night in Aug 2021

4/10 Poor

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Jordan

Stayed 1 night in Jul 2021

8/10 Good

Jacqueline

Stayed 1 night in Jul 2021

6/10 Okay

Damian

Liked: Room comfort
Overrated and over priced!!!!
very overrated hotel - expensive for what you get and beds uncomfortable. Did not like fact of the £50 up front hold charge on credit card - still not cleared bank after 7 days!!!!
Stayed 1 night in Jul 2021

8/10 Good

Terence

Stayed 1 night in Jul 2021

10/10 Excellent

Alan

Can't fault the reception staff. Nor the bar staff for that matter. All very cooperative and friendly. I hope the hotel recognises these valuable qualities and give them all a pay rise. PS. The plug in the bathroom sink represents a significant initiative test. But the the leaver to release the plug is hidden directly behind the tap and so out of sight.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Need new tv and channels , bed is decent like the bathroom / toliet layout feels expensive
Stayed 1 night in Jul 2021

8/10 Good

Bryan

Excellent location friendly service. You must use the hotel restaurant the food is as good as any 5 star restaurant a real hidden gem!!
Stayed 2 nights in Jul 2021

6/10 Okay

deborah

Liked: Property conditions & facilities, room comfort
Lack lustre
Room very small had to go down side of bed sideways , bath chipped shower came of the wall while using and glass doors to bathroom lacked any privacy . Breakfast dull and poor quality ingredients . In all not 4 star and over priced .
Stayed 2 nights in Jul 2021

8/10 Good

Carol

Being fussy maybe ?
Nice enough twin room but it did not come with all the amenities mentioned when I selected it… no tea/coffee machine just a kettle, no safe or sofa bed and no outlook , though room with “ city views” was detailed; to be fair an adjustment to cost of stay was given when I pointed this out at checkout. Staff were lovely and friendly
Stayed 3 nights in Jul 2021