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Eden Plaza Kensington

3.0 star property
Hotel with a restaurant, a quick walk to Natural History Museum

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Photo gallery for Eden Plaza Kensington

Interior
View from property
Front of property – evening/night
Quadruple Room, Multiple Beds
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for City Double Room, 1 Double Bed

City Double Room, 1 Double Bed

City Double Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, 1 Large Single Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Small Double Room, 1 Large Single Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Single Beds

View all photos for City Twin Room

City Twin Room

City Twin Room

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

View from room

Standard Single Room

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Economy Single Room, 1 Single Bed, No Windows

Economy Single Room, 1 Single Bed, No Windows

Economy Single Room, 1 Single Bed, No Windows

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

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About the area

Map
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT

What's nearby

  • Natural History Museum - 3 min walk - 0.3 km
  • Hyde Park - 12 min walk - 1.0 km
  • Stamford Bridge Stadium - 3 min drive - 1.7 km
  • Buckingham Palace - 5 min drive - 2.9 km
  • Oxford Street - 7 min drive - 3.9 km

Getting around

  • West Brompton Station - 3 min drive
  • Gloucester Road Underground Station - 4 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Natural History Museum Member's Room - ‬3 min walk
  • ‪Paul - Gloucester - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Wingstop Gloucester Road - ‬4 min walk

About this property

Eden Plaza Kensington

Hotel near Natural History Museum
Located close to Hyde Park and Stamford Bridge Stadium, Eden Plaza Kensington provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Smoke-free property, tour/ticket information and luggage storage
  • A 24-hour front desk, concierge services and a lift
Room features
All 80 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 22-inch LED TVs with cable channels
  • LED light bulbs, heating and daily housekeeping

Languages

English

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The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy

  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 50 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 7 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from 25 April 2023 to 30 April 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old)
  • Nearby parking fee: GBP 50 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eden Plaza
Eden Plaza Hotel
Eden Plaza Hotel London
Eden Plaza London
Hotel Eden Plaza
Eden Plaza Kensington Hotel London
Eden Plaza Kensington London, England
Eden Plaza Kensington Hotel
Eden Plaza Kensington
Eden Plaza Kensington Hotel
Eden Plaza Kensington London
Eden Plaza Kensington Hotel London

Frequently asked questions

Is Eden Plaza Kensington pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eden Plaza Kensington?

Limited spots are available.

What time is check-in at Eden Plaza Kensington?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eden Plaza Kensington?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Does Eden Plaza Kensington provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 99 per vehicle applies.

Where is Eden Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum and Hyde Park. Stamford Bridge Stadium and Olympia Conference and Exhibition Centre are also within 2 mi (3 km). Gloucester Road Underground Station is only a 4-minute walk and South Kensington Underground Station is 6 minutes.

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Eden Plaza Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 890 reviews
Rating 8 - Good. 400 out of 890 reviews
Rating 6 - Okay. 164 out of 890 reviews
Rating 4 - Poor. 54 out of 890 reviews
Rating 2 - Terrible. 34 out of 890 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kadriia

not bad
Stayed 1 night in Feb 2020

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Outside
Bed
Lobby
Lobby
Stayed 18 nights in Jun 2021

8/10 Good

ILVI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2021

10/10 Excellent

Nawaf

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Stayed 3 nights in Jul 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good London Hotel

As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front of house staff and location is great. Would stay again.
Stayed 1 night in Jul 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Valentin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

My Stay at Eden Plaza Kensington

From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Stayed 2 nights in Jun 2021

6/10 Okay

Valentin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

beware of tiny family rooms

Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Stayed 1 night in Jun 2021

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Very small room but clean and in a great position
Stayed 1 night in Jun 2021

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle
Stayed 2 nights in Jun 2021

10/10 Excellent

Nathan

Liked: Staff & service, property conditions & facilities, room comfort

Great location.

Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
Stayed 1 night in Jun 2021

6/10 Okay

Gurmukh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and nice
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
Stayed 1 night in Mar 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good no frill and no bar because of COVID but clean and comfortable
Stayed 2 nights in Jun 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attitude to welcome guests.
Stayed 9 nights in Jun 2021

2/10 Terrible

hiu tung

Disliked: Staff & service, property conditions & facilities, room comfort

worst hotel ever

staff attitude was bad, bed is super soft and uncomfortable, the view is bad
Stayed 1 night in Jun 2021

6/10 Okay

Marcus

Liked: Room comfort
Disliked: Staff & service

Great location for tourists

An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
Stayed 9 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness
It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools.
Stayed 13 nights in May 2021