Interior

Reviews of Flat 7 NEW ONE OX · Oxford Street 3 bedroom! Bond Street

Flat 7 NEW ONE OX · Oxford Street 3 bedroom! Bond Street
Greater London, England

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

7.0/10

Cleanliness

Reviews

8/10 Good

Kimberly S.

Liked: Cleanliness
Awesome flat
Truly lovely apartment. No hot water last night for some reason but in all fairness we didn’t inquire why. One room was warm. Heat was coming out the portable AC unit in the back. perfect location. worth it truly
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgi g.

Liked: Cleanliness
Great stay
I highly recommend the place to anyone looking for accommodation in central London. Whether you're a solo traveler, a couple, or a group, this apartment offers convenience, comfort, and an authentic London experience. Don't hesitate to book your stay here for an unforgettable trip to the city!
Stayed 1 night in May 2024

2/10 Terrible

Stefano B.

Disliked: Cleanliness
Totally Misleading
This was a horrible experience for myselt, wife and two teens. We booked 4 nights and left after the first night. This is not a safe environment for families. Then entire building is owned by the same group. they have someone in the lobby in a hoody who does not say hello or even smile. at times there were up to 4 men in stairs just hanging out. all looked shady and gave us a bad feeling. there are not locks on the apartment doors except the main key lock, which i noticed the cleaning ladies had a master key of.... this was casuse for concern given the shady men likely had master keys as well. I had asked the host about negative comments and his line was these were people that wanted refunds due to last min cancelations and because hed did provide refunds they retaliated with negative comments. after staying there one night all the negative comments here are true. the place smells, its dirty and the mattresses are dirty and they do not have mattress covers. the pictures look nice, but it's not what the place is run down, the windows leak and the furniture are cheap and falling apart. the shower doors don't open fully, and it's obvious they have not used skilled tradesmen to do any of the work. this place is trying to use the apartment building as a hotel and cramming as many beds and baths as possible. sure the location is good but thats it, for disclusure i did ask for 50% of my money back as I advised them that i had left after the first night I got nothing.
Stayed 4 nights in Mar 2024

6/10 Okay

Robert N.

Liked: Cleanliness
Great location, nice apartment
The apartment is in a great spot, the beds and furniture we cheap, and uncomfortable. We did not complain because the location is so awesome, but we would not likely stay again due to the quality of the linens, beds, furniture and the colors are horrific.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 27 Oct 2023
Thank you for sharing your feedback with us. We're pleased to hear that you found the location great. However, we're truly sorry to learn about your dissatisfaction with the quality of the beds, furniture, and linens. We value your input, and we'll take this into consideration for future improvements.

2/10 Terrible

Diana C.

Disliked: Cleanliness
I can explain it in just one word ,TERRIBLE
I booked this apartment for 6 nights but checked out as soon as we walked . Totally false advertisement.
Stayed 6 nights in Jun 2023
Response from VrboOwner on 27 Oct 2023
We're truly sorry to hear that your initial impression did not meet your expectations. We sincerely apologize for any inconvenience this may have caused. We would have been more than willing to address any concerns or issues you had, had we been notified during your stay.

10/10 Excellent

Melissa M., Winston-Salem, NC

Liked: Cleanliness
Nice time!
The apartment was exactly as described. It is in a great location and had nice touches when we arrived. We would definitely stay again.
Stayed 2 nights in Apr 2023
Response from VrboOwner on 15 May 2023
Hi Melissa, It was a pleasure to host your stay. Thank you for the great review.