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Malmaison London

4.0 star property
Eco-certified London hotel in London City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison London

Reception
Front of property
Club Deluxe Room
Cocktail bar
Club Room

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is €172
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

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8 Dec - 9 Dec
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About the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH

What's nearby

  • St. Paul's Cathedral - 12 min walk - 1.0 km
  • Liverpool Street - 17 min walk - 1.5 km
  • The British Museum - 5 min drive - 2.5 km
  • London Bridge - 5 min drive - 2.7 km
  • Tower Bridge - 6 min drive - 3.2 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪The Old Red Cow - ‬2 min walk
  • ‪The Hope - ‬2 min walk
  • ‪Buy & Bite - ‬3 min walk

About this property

Malmaison London

Upscale boutique hotel near St. Paul's Cathedral
Near Liverpool Street and Tate Modern, Malmaison London provides dry cleaning/laundry services, a bar and conference space. The on-site French cuisine brasserie, Chez Mal, serves dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), wedding services and tour/ticket information
  • Meeting rooms, concierge services and a lift
  • A 24-hour front desk, a banquet hall and smoke-free property
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 97 rooms have comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal
  • Mal Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Is Malmaison London pet-friendly?

Yes, Malmaison London allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Malmaison London?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Malmaison London on 22 Dec 2024 start from €171.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison London?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Malmaison London?

Checkout is at 11:00 AM.

Where is Malmaison London located?

Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Barbican Arts Centre and St. Paul's Cathedral. Liverpool Street and Tate Modern are also within 1 mile (2 km). Farringdon Underground Station is only a 2-minute walk and Barbican Station is 3 minutes.

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Barouyer

Stayed 2 nights in Oct 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness
great location
Stayed 2 nights in Nov 2024

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Super convenient for London public transport and set in a very quiet square. The room was surprisingly big in comparison to other London hotels, and the bathroom was spacious too. Our room didn't seem to have a mini fridge and there was panels falling off the desk where I assumed they closed it shut, but we didn't really need it. A/C seemed to be controlled centrally, and though I didn't have any issues, I heard other guests complaining about the heat, so something to keep in mind. Would definitely stay here again if I need a hotel in the area!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

6/10 Okay

GAVIN

Business traveller
Liked: Cleanliness
Typical service from the Malmasion hotel chain; poor customer service when checking out. I stayed at this hotel for five nights and during my stay the service was satisfactory. When I checked-out I asked for a VAT receipt but it was too much trouble for the receptionist. The rooms are good but rather small. Avoid breakfast, I tried a full English (veggie) and the sausages are disgusting and the spinach was over cooked - every day! Eggs benedict - no flavour and very stodgy. Salmon and eggs - gave me an upset stomach. Every time I had Salmon from the restaurant I was ill. If you order a full-cooked (non-veggie) breakfast you do not get real sausages; they only offer veggie sausages and they are extremely bland and stodgy. The hotel is over-priced and considering breakfast is £27 - it's simply over-priced and flavourless. I won't be returning!
Stayed 5 nights in Oct 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay here more often if the prices were sensible
Stayed 1 night in Oct 2024

10/10 Excellent

Mark, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities
The staff greeted me on entering the property and were very efficient and helpful. Room was well equipped, clean and comfortable. Lovely place to stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in was amazing .. gave us a guide where to go for drinks and entertainment ( sorry can not remember his name)
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well managed hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Sophie-Dee

Liked: Staff & service
Staff were brilliant. Room was slightly frayed around the edges with a bad drainage smell from the shower. Breakfast pre order to the room was missed but quickly rectified.
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, rooms were clean and comfortable, friendly and helpful staff and location was great. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, we will be back
Stayed 1 night in Oct 2024

8/10 Good

Hayley

Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a gorgeous square in the old city of London Great location fir a Barts reunion would stay again
Stayed 2 nights in Sep 2024

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and in a lovely quiet part yet not far from good transportation. Great reception and bar staff. The rooms were super quiet and in comparison to other London properties, bigger than I expected from photos. All amenities we needed were provided
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of London
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced accurately for what you get. Clean, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very high quality rooms and service
Stayed 1 night in Aug 2024

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Malmaison London Hotel in Farringdon and had a delightful experience. The hotel’s prime location, just a short walk from Farringdon’s Elizabeth line station, offers easy access to central London. The staff were exceptionally friendly and attentive, enhancing the overall experience. Breakfast had a good variety, though vegan options were limited. Non-alcoholic cocktails were surprisingly well-crafted. I stayed in an accessible room, which was thoughtfully designed with a spacious shower and safety features. Overall, the hotel combines convenience, comfort, and excellent service, making it a great choice for a stylish London stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy access all around and very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

Doc Lesyeux's

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel ideally situated for the. Barbican and extremely comfortable.
Stayed 1 night in Aug 2024