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Norfolk Inn Paddington

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Inn Paddington

Reception
Exterior
Breakfast area
Exterior
Garden

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
The price is €98
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

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Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Bathroom

Double Room

Highlights

Private bathroom
Coffee/tea maker
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
6-8 Norfolk Square, London, England, W2 1RS

What's nearby

  • Hyde Park - 8 min walk
  • Marble Arch - 15 min walk
  • Oxford Street - 4 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪Sawyers Arms - ‬2 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬3 min walk
  • ‪It's All Greek to Me - ‬2 min walk

About this property

Norfolk Inn Paddington

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Norfolk Inn Paddington provides amenities such as laundry facilities.
Other perks include:
  • Concierge services, a reception hall and a 24-hour front desk
  • Luggage storage and smoke-free property
  • Guest reviews say good things about the helpful staff
Room features
All guest rooms at Norfolk Inn Paddington offer amenities, such as high-speed Internet.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Cable channels, coffee/tea makers and housekeeping

Languages

English, German, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Frequently asked questions

Is Norfolk Inn Paddington pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Norfolk Inn Paddington?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Norfolk Inn Paddington on 5 Jan 2025 start from €97.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Norfolk Inn Paddington?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Inn Paddington?

Checkout is at 11:00 AM.

Where is Norfolk Inn Paddington located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Regent's Park are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Norfolk Inn Paddington Reviews

Reviews

5.0
Rating 10 - Excellent. 34 out of 605 reviews" "
Rating 8 - Good. 98 out of 605 reviews" "
Rating 6 - Okay. 144 out of 605 reviews" "
Rating 4 - Poor. 133 out of 605 reviews" "
Rating 2 - Terrible. 196 out of 605 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jagruti

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of my life the bathroom is full of molds, cockroaches around, dirty rooms and dirty stains everywhere, foul smell, no heating the only good thing was the bathroom had hot water. I would never stay in here… bad very bad
Stayed 2 nights in Dec 2024

2/10 Terrible

Louise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL, EXTREMELY DIRTY AND FULL OF BUGS. We booked last minute due to train cancellations so were desperate and booked the first hotel we found that was close to the station. The bathroom was full of black mould, we didn't feel comfortable using the shower as it was so dirty. We went out to buy dry shampoo rather than showering there. There were cockroaches everywhere too. AVOID
Stayed 1 night in Dec 2024

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mould on the walls, I absolutely do not recommend it.
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Thankfully it was not as bad as some of the reviews suggested but it was still the worst hotel I've ever stayed in. Booking in a rush and I didn't read the reviews before hand but I honestly don't really know how this is allowed to function as a hotel, the beds were the most uncomfortable thing I've ever slept on, the carpets were filthy and the bed sheets werent super clean. We were moved rooms after our door wouldn't lock and their offer to fix it in the morning wasn't accepted...the new room was better but still very very lacking...the windows didn't shut properly so banged constantly in the wind, there were stains all over the walls and carpets and the walls were paper thin. I did sleep alright but mainly due to the fact I was so tired The location was really clsoe to Paddington which was great but I really wouldn't recommend this hotel, it really felt like a youth hostel that should be about £20 a night...
Stayed 1 night in Nov 2024

2/10 Terrible

peter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be going there again the front dest staff rude and not clean
Stayed 1 night in Nov 2024

10/10 Excellent

Felipe, Panama City

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Nov 2024

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Oct 2024

2/10 Terrible

rocelle

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Dorian-Christ Philippe

Stayed 2 nights in Nov 2024

6/10 Okay

Col Yakubu

Liked: Cleanliness, amenities, property conditions & facilities
More efforts on maintenance
Stayed 9 nights in Oct 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
nice people...but i had to ask for a chair (there was none in the room) and for a water glass (there was none ... and he gave me a cardboard coffee cup)...room was cleaned only once in a six night stay, and then the maid left the dirty wet towels on the floor and did not even replace the toilet paper (which i had to ask for)....lumpy creaky bed
Stayed 6 nights in Oct 2024

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work, bathroom needed a good scrubbing, there was not tea/coffee in room, reception were unhelpful to the point of being surly and sour, did raise matters with reception who merely said they would have to see their manager who was not around - this hotel needs to be inspected by the health authority - avoid at all costs you are better off sleeping rough than staying here
Stayed 1 night in Oct 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
It's wasn't what I expected and it' was unexpectedly rooms I took photos of prove it's not worth the money.
Stayed 1 night in Oct 2024

2/10 Terrible

Naznin Sultana

Stayed 1 night in Oct 2024

6/10 Okay

Ayodele

Business traveller
Disliked: Amenities, property conditions & facilities
While i wasn't expecting a five star notel, this inn is very dirty and unkept. The tv advertised in the room is tiny and doesnt work. There is no battery in the tv remote control, no rubbish bin in the room just to mention a few. I won't be going to this in again
Stayed 4 nights in Sep 2024

2/10 Terrible

Hazel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACHS everywhere, even in the bed!
Several dead cockroaches on the floor, pulled back the sheet and one scurried out of the bed. Pulled forward the bed, a live one on the wall and floor behind it. Next to rubbish and a scrunched up dirty pillowcase that had clearly been there for months. Baby coackroaches all over the shower tray, that we’re coming up from the plug hole. Flushed them away, they were back a couple hours later. And in the sink. So much mess on the bathroom mirror couldn’t see in it. Bugs on the floor behind the mirror No pillowcases on the pillows. The stench in the room reflecting its state, which could not have been cleaned in a long time. Couldn’t open the window. I asked to be moved, but told the hotel was full. I asked for a refund and told to go back to hotels.com. I asked hotels.com who told me to wait until they got a refund from the hotel. who offered 25$ compensation (which never arrived). But couldn’t find another hotel for that in London anyway, and so late at night. Will be reporting to the health department. Was awake all night. Do not stay here
Cockroach in bathroom
Rubbish and roach behind bed
Coackroach by doorway
Shower tray
Stayed 1 night in Sep 2024

2/10 Terrible

Spencer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL- DO NOT STAY- revolting.
I work work in central London during the week and stay in a variety of hotels. I have to say this was the worst hotel I have ever stayed in. Ground floor room, bedroom wall paper falling off all walls, bedding was itchy toilet was absolutely revolting, looked like a seagull had exploded over the window. Shower was tiny and you had to walk sideways to squeeze in and then nowhere to hang a towel so had to rest it on the door handle. Totally horrid, thought about checking out and finding somewhere else. Hotels.com I am angry that you have listed this and thoughts now on your quality.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Claims 2 stars, should be zero.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Silas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, claim 2 stars, should be zero. Show phone and concierge on website, neither are there.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Vile. My room was a basement double room with en suite bathroom that smelt dreadful and was crawling with small cockroaches.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Stayed 1 night in Aug 2024

2/10 Terrible

Sian

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, furniture was old and broken, including the bed. The bathroom was smelly and not pleasant. When we got into the room the blind was not on the wall. We asked for a different room and were told that the blind would be fixed. It was but the blind was of no use as the material was so light that you could see the window frame through it even at night. We couldn't wait to get out of there!
Stayed 1 night in Aug 2024