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The Milestone Hotel

5.0 star property
Luxury London hotel in London City Centre with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Milestone Hotel

Deluxe King | Living area
Master Suite
32-inch LCD TV with digital channels, TV, DVD player
Deluxe King
Exterior
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Room service
The price is €505
includes taxes & fees
6 Jan - 7 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Property amenity

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €239
includes taxes & fees
19 Jan - 20 Jan 2025
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About the area

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 2 min walk - 0.2 km
  • Kensington Palace - 6 min walk - 0.6 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 4 min drive - 2.0 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

Luxury boutique hotel near Kensington High Street
Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in reception and 2 bars. Indulge in Ayurvedic treatments, a facial and a massage at the on-site spa. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • A living plant wall, a front desk safe and a lift
  • Wedding services, tour/ticket information and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 10 January 2025 to 1 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50.00, per accommodation, per night, plus a deposit of GBP 500.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 50 for adults and from GBP 39 for children
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day. The property will be renovating the swimming pool from January 10 2025 until March 1 2025 (completion date subject to change).

How much does it cost to stay at The Milestone Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Milestone Hotel on 6 Jan 2025 start from €504.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Milestone Hotel?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps away from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

The Milestone Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 378 out of 445 reviews" "
Rating 8 - Good. 52 out of 445 reviews" "
Rating 6 - Okay. 9 out of 445 reviews" "
Rating 4 - Poor. 5 out of 445 reviews" "
Rating 2 - Terrible. 1 out of 445 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Kari

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely spot on service as always. Our room upgrade was impeccable, we stay every year and it was also so nice to get a card that welcomed my wife and me and even our dog who also stays with us. All in advance, thank you for a wonderful stay again
Stayed 3 nights in Nov 2024

10/10 Excellent

James, St Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024

10/10 Excellent

Massoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Darcy

Stayed 1 night in Oct 2024

10/10 Excellent

Massoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and quiet
Stayed 12 nights in Oct 2024

10/10 Excellent

Shelby, Ottawa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection!
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Great room.
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kaitlin M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only would I stay here again but I would highly recommend it to family and friends! Staff was proactive and friendly. Room was impeccable. Proximity to Hyde Park a bonus!
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Frank

Stayed 6 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone
Stayed 1 night in Sep 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to come back to my home from home, but feel it's a little more crowded and noisy since my previous visit. An example being what I assumed was exclusive use of the swimming pool and spa areas - as you have to book for an hour - turned out to be a less than relaxing experience with staff in and out whistling, knocking on the sauna door stating they thought I'd left when my robe, etc was still on the lounge chairs, and generally people in and out in the very short time I had to enjoy. Zen - the wonderful Front Desk Manager - was understanding and addressed my concern with a complimentary offering, for which I'm very grateful. One highlight was discovering a member of the Team who used to be at The Montague hotel, had transferred over to The Milestone. Absolute pleasure to see Jorge again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth, Loudonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The milestone is a truly lovely hotel. The decor is exquisite and the staff is second to none. They worked very hard to make our stay lovely and accommodated our every request. We would definitely go back again. The in-house bar is terrific and a nice place to cap off a long day. This hotel deserves its 5-star rating!
Stayed 2 nights in Aug 2024

4/10 Poor

Jinwon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel But shower Beth room problem Not safety
Stayed 3 nights in Aug 2024

8/10 Good

Bartholomew

Stayed 4 nights in Jul 2024

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never before experienced the excellent level of service the Milestone provides; five stars aren’t enough to rate it.
Stayed 6 nights in Jul 2024