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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property
Hotel with free breakfast, a short walk to Toyota Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Kitchen
  • Air conditioning
The price is €92
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764

What's nearby

  • Toyota Arena - 8 min walk - 0.7 km
  • Ontario Mills Shopping Mall - 20 min walk - 1.7 km
  • Ontario Convention Center - 4 min drive - 4.7 km
  • Victoria Gardens - 6 min drive - 7.7 km
  • Auto Club Speedway - 10 min drive - 9.8 km

Getting around

  • Rancho Cucamonga Station - 7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪In-N-Out Burger - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Eureka! Ontario - ‬12 min walk
  • ‪Bone & Broth - ‬19 min walk

About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel near Toyota Arena
Extended Stay America Suites Los Angeles Ontario Airport provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Coffee/tea in reception, a vending machine and a lift
  • A front desk safe, smoke-free property and 1 meeting room
Room features
All 127 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, kitchenettes and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Frequently asked questions

Does Extended Stay America Suites Los Angeles Ontario Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Extended Stay America Suites Los Angeles Ontario Airport?

As of 30 Nov 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Los Angeles Ontario Airport on 1 Dec 2024 start from €91.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Extended Stay America Suites Los Angeles Ontario Airport pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Los Angeles Ontario Airport?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Los Angeles Ontario Airport?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Los Angeles Ontario Airport?

Checkout is at 11 AM.

Where is Extended Stay America Suites Los Angeles Ontario Airport located?

Located in Guasti, this hotel is within 1 mi (2 km) of Toyota Arena and Ontario Mills Shopping Mall. IFLY Indoor Skydiving - Ontario and Cucamonga-Guasti Regional Park are also within 2 miles (3 km).

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 243 out of 1048 reviews" "
Rating 8 - Good. 158 out of 1048 reviews" "
Rating 6 - Okay. 166 out of 1048 reviews" "
Rating 4 - Poor. 171 out of 1048 reviews" "
Rating 2 - Terrible. 310 out of 1048 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

KEN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You pay for what you get.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s the revised draft: Subject: Request for Refund Due to Unsatisfactory Stay Dear [Baymont Management/Customer Service], My name is Brawn Hampton, and I am writing to express my dissatisfaction with my recent stay at Baymont and to formally request a refund for the charges incurred. The room I initially booked did not have the amenities as advertised, specifically reliable internet access, which was essential for my work. After paying an additional $30 for early check-in, I discovered that the internet on the third floor was not functioning. Despite reporting the issue, I was forced to switch to a lower-grade room to access internet service. However, I was still charged the rate for the suite I initially booked, despite the downgrade in accommodations. This situation was highly inconvenient, as it disrupted my ability to work and did not meet the expectations set by your advertised amenities. Given the circumstances, I kindly request: 1. A refund for the difference between the suite and the downgraded room I was provided. 2. A refund of the $30 early check-in fee, as I was unable to use the services I paid for due to the internet issues. Please let me know how to proceed with this matter. I have attached any relevant documentation, including receipts and confirmation emails, to assist with your review. I appreciate your attention to this and look forward to your prompt resolution. Thank you for your understanding. Sincerely, Brawn Hampton Phone: 840-261-5188
Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

6/10 Okay

Amar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are nice, the property needed to work.
Stayed 2 nights in Nov 2024

2/10 Terrible

Enjoli

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Stayed 3 nights in Oct 2024

2/10 Terrible

Shannetta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
had roaches, management admitted to knowing
Stayed 2 nights in Oct 2024

10/10 Excellent

Erick

Stayed 1 night in Oct 2024

2/10 Terrible

Jo Ellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Liked: Staff & service, amenities
A little runned down but served it's purpose. Main furniture was clean and usable, the staff was friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is infested with roaches and should not be operating. Health inspectors need to pay a visit !
Stayed 5 nights in Oct 2024

4/10 Poor

GALILEO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience
Stayed 1 night in Oct 2024

4/10 Poor

Ricardo

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative hospitality atmosphere, Negative professional sanitation, Negative security property and guests hallways overnight. I was on a 3-day stay business r&r, First thing as I got there I was charged up to $100 in hidden service fees early check in when I arrived at approximately 11:00 a.m., was charged a cleaning deposit for my house train service pet unregistered (entered the room and realized it was not clean from the last pet that was in the room wreaked the smell of cat urine within the restrooms the floors were stained carpet) There is a trash room located on the floor on each floor with open trash cans and garbage spread on the ground. Management treats guest as suspects, and has very little control over her staff. The room that I had was unsanitized spot cleaned only. The key point of interest areas had not been sanitized such as the people on the door, no remote control working properly, the dishes that I received were dirty with food residue, I asked for a scoring pad sponge and was given an Old rag, I requested for my garbage to be taken to the dumpster and was told to take it out myself, I went to go recline on the recliner to realize it was busted and not openable. The list can go on the breakfast that was served was no more than just two thermoses and 99 cent store packaged items. Just kept creating chaos and stereotyping and the personnel would reflect on their slander and deformations of customers. Lack of hospitality value
Stayed 3 nights in Oct 2024

6/10 Okay

Marisa, Winnetka

Stayed 1 night in Oct 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far the worst. Should me remove from Expedia. The place is dirty, has roaches. You walk in and smell the filthy roaches. Do not say here
Stayed 1 night in Oct 2024

2/10 Terrible

Yazmin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Found roaches in the restroom, by the exit door, and baby roaches by the kitchen trash can.
Stayed 1 night in Oct 2024

4/10 Poor

Amy, Lake Havasu City

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Too many out smokers inside and outside In patio area by front door , sidewalks dirty, over flowing trash cans , pets everywhere
Stayed 1 night in Oct 2024

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bedroom smell a lot like smoke and it was kind of old and dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Liza

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was pretty much good only to sleep. The room smelled like cigarettes smoke. Older room, the night stand was broken.
Stayed 1 night in Sep 2024

8/10 Good

Jody

Stayed 1 night in May 2024

2/10 Terrible

Jodee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was awful! It smelled l, we burned candles & bought plug-ins and it still stank. People running & jumping above us all night, staff, with the exception of 1 new staff members were rude and nasty acting for customer service. I will NEVER stay at an Extended Stay again & I will deter everyone I can from staying there
Stayed 5 nights in Sep 2024

2/10 Terrible

Javier

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of the lobby and the stairwells consist of cigarettes, weed, and mold. Elevator was out of service so anytime you enter or leave the place you have to breathe in those smells. The rooms have cockroaches. Our sink had pieces of chicken from the previous guest who stayed there. There was mold all over the walls in the bathroom and on the bathroom door. Absolutely the worst place I've ever stayed at. The pool was also closed which they don't mention on the website. Overall it was terrible.
Stayed 2 nights in Aug 2024

2/10 Terrible

CARRIE, Galt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would give a zero if I could. I wish I would’ve look at reviews before booking but my premature grandson was transferred to different hospital so I needed something close to hospital. My daughter had emergency c section and elevator was broken room on second floor and could not put us on the first floor. Room didn’t have toilet paper needed towels and floor was so dirty. Called front desk for coffee maker and dishes etc was told to come down stairs to get when it says in room that it would be delivered. Remote to TV did not work and couldn’t get one that work and staff was no help. There was a trash room on the floor and it was stacked half way up wall and garage left out all over the floor. The WiFi was down and Entry door closes to room was not working had to go around. Room keys not working had to get new keys. Dogs barking for at least 10 or more minutes then we left for hospital so don’t know how long they continued. Staff was rude and not helpful and I was told that there was not maintenance on site and that she was the only one working. When I checked in guy was with staff said he had been there almost 30 days and that staff had not changed his bedding or clean room in over 10 days.
Stayed 3 nights in Aug 2024