4/10 Poor
Jennifer, Phoenix
Travelled with partner
4 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This was THE MOST disgusting place we’ve ever stayed. When we walked in the room smelled of cleaning supplies, but it was visibly filthy. There was a used flosser on the bed, a used ladies razor in the shower, crumbs & debris on every visible surface & the floor. The fridge reeked, was moldy & ticked nonstop. The microwave, just as gross. When we pulled back the sheets, the pillowcases were covered in hair & the sheets had debris in them. The toilet was covered in long black hair & there were ashes on the floor. There were burn marks on every surface in the room, even the shower curtain! When you turn on the water and got in the shower, the smell of old cigarettes was overwhelming. When I told the man in the office the room was dirty he said it was clean & there were no more. When I asked for clean pillow cases he reluctantly gave me some, but I had to give him the 2 I claimed were dirty “right now.” I had to have my husband drop them down to me to get the clean(er) ones. We’d had this room booked for months. We didn’t expect luxury, just clean simplicity, which was what the advertisement & pictures implied. This was far below any of the low standards we expect from the cheap places we stay when we visit California. We just need to sleep and shower, and put our travel water/snacks in the fridge since we are in town to see family. Not here! Luckily we carry cleaning supplies just in case we ever get stuck in a disgusting situation. This is the first time we’ve had to use them!
Jennifer
Stayed 2 nights in Nov 2024