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The Luang Say Residence

4.5 star property
Luxury hotel with 2 restaurants and free local area shuttle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Luang Say Residence

Exterior
Restaurant
Restaurant
Point of interest
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Parking included
The price is €354
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 73 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Explorator Suite Twin

Explorator Suite Twin

Explorator Suite Twin

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 73 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Pioneer Suite King

Pioneer Suite King

Pioneer Suite King

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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Frequently asked questions

Does The Luang Say Residence have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Luang Say Residence?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Luang Say Residence on 23 Dec 2024 start from €354.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Luang Say Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Luang Say Residence?

Self-parking is free at this property.

What time is check-in at The Luang Say Residence?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at The Luang Say Residence?

Checkout is at noon. Late checkout is available for USD 200 (subject to availability).

Does The Luang Say Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10:00 PM on request. A fee of USD 20 per room applies.

Where is The Luang Say Residence located?

Situated in Luang Prabang, this luxury hotel is within 2 mi (3 km) of Morning Market, Royal Palace Museum and Phousi Hill. Night Market and Wat Xieng Thong are also within 2 mi (3 km).

The Luang Say Residence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 92 reviews" "
Rating 8 - Good. 16 out of 92 reviews" "
Rating 6 - Okay. 6 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Stayed 5 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Stayed 4 nights in Jan 2024

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Large rooms, but far from town centre
The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi was a big problem in my room with poor service.
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again. Great service and great staff.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020

10/10 Excellent

johan meng loon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beware of overcharging
"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive!
We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Especially the mattress if the bed
Stayed 3 nights in Dec 2018

10/10 Excellent

Sylvester, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and nice pool!! Love the environment!!
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Stayed 7 nights in Jul 2018

10/10 Excellent

Robert, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
Stayed 2 nights in Jul 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible service
Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.

10/10 Excellent

Fran, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel outside the old town
This picturesque hotel is outside the old town but hey provide an on demand shuttle service and return shuttles from town run every hour. A Tuktuk from town is 10-20k Kip. It has a fantastic pool which is super relaxing to hang out at. The breakfast is served a la carte and is delicious. Service is friendly and attentive. The place itself is so beautiful and our plantation suite was large and well-appointed. The Hotel arranges tours if you want too. They offer airport transfers as well. Nice mix of couples and families.
Stayed 5 nights in Apr 2018

8/10 Good

maud, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely romantic hotel in colonial setting
Setting as if you go back in time, with wonderful staff, who go the extra mile to make you comfortable. Fabulous breakfast! Free bikes to roam around town. A zen place to really recharge.
Stayed 4 nights in Mar 2018

10/10 Excellent

Julio, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Outstanding Hotel
Luang Prabang is the most beautiful small town in Asia I've ever been, an incredible great surprise, The Hotel is Superb, I've contacted by mail with the manager to arrange our stay due to my wife's birthday and they organize everything beautifully, excursions, transfers everything, We book the transfer from the airport and Francoise welcomed us in the Arrival hall with a great smile and a superb attention to all the details (well done guy) and lead us to the hotel where we've been welcomed by the Hotel's manager, who seems to be doing an excellent job here, Hotel's staff are so warm, friendly, helpful, they've showed up with a welcome mocktail and a birthday cake during the check in before to lead us to our room, The hotel is way better than what you can see in Expedia's pictures, the atmosphere and the charming ambiance, the decoration is superb, beautifully detailed, awesome landscape, everything is just perfect, We booked the Pioneer room, and it was really nice, located in the first level, the size is perfect, the bedding was wowww we really had a very good rest ,we enjoy the balcony views, The Breakfast is outstanding as well, we specially love this type of small hotels , more intimate and where you can get rid of those Buffet type breakfast, here they serve a la carte meals , which are beautifully prepared and presented, with enough options to fulfill all your needs and expectations,
Stayed 2 nights in Mar 2018