Luwuk Hotel Guide - Beach Hotels in Luwuk, Central Sulawesi

"From the black mould around my sink in my room, to a restaurant patio covered with 7 or 8 dirty tables and no other patrons around for over an hour, to them lying in their Expedia listing saying they offer an area shuttle and a FREE airport shuttle - this place was horrible to stay at and I never will again. I was warned not to go here and instead to Swiss Bell or something, and I should have listened. For the shuttle, I’d understand if it was just out of service that day or something - but...

"The rooms were clean and the bed were very comfortable. But customer service in the other hand could use some improvement. We booked and paid for 3 sea view rooms for new years celebration but the views from our rooms were mostly pool view instead of sea view. There weren’t any toiletries in the two rooms we stayed. We called the front desk several times to request toiletries, they promised to deliver it to the rooms but no one came. There were also some misinformation from the front desk...