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Hotel Grey

3.5 star property
Luxembourg City hotel in Gare with fitness centre and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grey

Executive Triple Room
View from property
Unclassified image, 3 of 24, button
Bar (on property)
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is €137
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Single Room

Business Single Room

Business Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
IPod dock
Cable channels
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
IPod dock
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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The price is €135
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
4, rue Joseph Junck, Luxembourg City, 1839

What's nearby

  • Notre-Dame Cathedral - 14 min walk - 1.3 km
  • Luxembourg City Hall - 16 min walk - 1.4 km
  • Place Guillaume II - 17 min walk - 1.5 km
  • Grand Ducal Palace - 17 min walk - 1.5 km
  • Place d'Armes - 18 min walk - 1.6 km

Getting around

  • Luxembourg Station - 1 min walk
  • Gare Centrale Tram Stop - 1 min walk
  • Findel International Airport (LUX) - 20 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Golden Bean Gare Sàrl - ‬1 min walk
  • ‪O’Tacos - ‬3 min walk
  • ‪Partigiano - ‬3 min walk
  • ‪Le Quai Steffen - ‬1 min walk

About this property

Hotel Grey

Hotel located in Gare
You can look forward to dry cleaning/laundry services, a bar and a gym at Hotel Grey. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), smoke-free property and tour/ticket information
  • Free newspapers, a 24-hour front desk and a lift
  • Luggage storage, a reception hall and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Grey have thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 20.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Cashless transactions are available

Property is also known as

Grey Luxembourg
Hotel Grey
Hotel Grey Luxembourg
Hotel Grey Luxembourg/Luxembourg City
Hotel Grey Luxembourg City
Grey Luxembourg City
Hotel Grey Hotel
Hotel Grey Luxembourg City
Hotel Grey Hotel Luxembourg City

Frequently asked questions

Is Hotel Grey pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grey?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Grey on 24 Nov 2024 start from €137.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grey?

This hotel doesn't offer parking.

What time is check-in at Hotel Grey?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Grey?

Checkout is at noon.

Where is Hotel Grey located?

Located in Gare, this hotel is within a 10-minute walk of Post and Telecommunication Museum, Sacre Coeur Church and Place des Martyrs. Den Atelier and Passerelle are also within 10 minutes. Gare Centrale Tram Stop and Luxembourg Station are within a 2-minute walk.

Hotel Grey Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 201 out of 524 reviews" "
Rating 8 - Good. 211 out of 524 reviews" "
Rating 6 - Okay. 74 out of 524 reviews" "
Rating 4 - Poor. 25 out of 524 reviews" "
Rating 2 - Terrible. 13 out of 524 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our shower flooded every single time we took a shower. The first time, it flooded our entire room. A staff member came and cleaned it up but blamed it on us and told us we used the shower wrong. Apparently you are only allowed to shower here by holding the wand in your hands. She then proceeded to tell us that it was a known issue and the entire building was designed incorrectly. We had to have extremely short showers for the rest of our stay and the bathroom flooded every time.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service
The room was clean but the pillows for the bed need to be upgraded. They were very small and the foam had broken up. The lights were very dim in the bedroom and bathroom and need to be upgraded to stronger. The hot water didn't work the first day and was quite sporadic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Property conditions & facilities
Q
Stayed 1 night in Oct 2024

10/10 Excellent

Zhengyu

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location
Stayed 1 night in Sep 2024

8/10 Good

Helen, Market Drayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for transport links. A large room. No parking on site but there is excellent free bus services to the multi-storey car park on the outskirts of town.
Stayed 2 nights in Sep 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Close to free public transportation
Stayed 2 nights in Sep 2024

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service, room comfort
No AC Whole Stay
On three occasions I told three different people at the front desk that the AC wasn’t working properly. The first day was a bank holiday, so I thought “whatever.” The second day, someone came, attempted to fix it, to no avail. I let them know again. This time, for the last day and a half, they didn’t even send someone else. The front desk staff were all kind, they just didn’t care to help (or the maintenance team; I don’t know which). The room was very humid and the housekeeper gave me a light sheet (vs the duvet) because she knew how hot it was.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We have traveled to 38 countries and never had such a poor experience. Our room was extremely small for 2 people with a small (double) bed. We had no towels and the soap dispenser did not work. When we asked for a replacement, it didn’t work either. The AC did not work adequately and consequently we were unable to sleep. Staff indifferent to the problem with the AC. Would NOT recommend this hotel. Only plus is it is across from the train station and the Tram.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel for a good price. The front desk are very helpful and knowledgeable.
Stayed 3 nights in Jul 2024

6/10 Okay

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice clean hotel. However, the shower in the room is see through so anyone taking a shower will be seen by others in the room. Also, we woke up to "explicative... this blah blah blah" yelling in the street as well as some other street drama. It's really close to the train station, so that is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Sink had a stream of spray that made the sink all wet.
Stayed 1 night in Jul 2024

6/10 Okay

Bonnell

Travelled with family
Liked: Cleanliness, amenities
Area was very crowded.
Stayed 2 nights in Jul 2024

8/10 Good

DANILO, SURFSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transportation around the city. Very convenient especially with free public transportation for everyone in Luxembourg. Only things I dislike are poor water drainage from bathroom and poor WiFi connection.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jun 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t be closer to the train station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Keba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room exceeded my expectations.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and modern and roomy.
Stayed 1 night in Jun 2024

2/10 Terrible

Sean

Liked: Cleanliness, property conditions & facilities
Very noisy and staff was extremely unpleasant
Stayed 2 nights in May 2024

6/10 Okay

vicky

Stayed 1 night in May 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good location
Overall good stay and good location. Breakfast is at a restaurant in the train station and is well worth the cost. Pillows were less than ideal. Important to note..the shower has a viewing wall, you will see the person showering. Not sure if all rooms are the same. No curtain to close or privacy screen. It was ok for us but could be awkward for others
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay by the train station
Very convenient to tram train and bus transportation to the airport right in the city .. staff very friendly . Would stay again
Stayed 1 night in Mar 2024