2/10 Terrible
Naeem
13 Oct 2024
I regret to say that I cannot provide a positive rating for this property due to a highly disappointing experience. I made my reservation on July 5th, 2024, with plans to stay on October 8th. However, upon arrival, I was informed that the hotel was fully booked and they had no record of my reservation, despite the fact that I have confirmation from Expedia. While the staff did assist me by finding alternate accommodations, it was at a higher price, in a lower-quality hotel. This was not acceptable, and I will be filing a formal complaint with Expedia. In my over 10 years of travel experience, this is the first time I’ve encountered such a disappointing situation.
Naeem
Stayed 1 night in Oct 2024