Mackenzie Basin Hotels

"We actually chose not to stay. Everything felt dingy and we were not expecting so many permanent residents to be staying there as well. After spotting a cockroach in the bathroom we made other arrangements for the night. "

"All was good. This is central to everything. The town was very busy with lots of tourists and things going on. Parking was a problem with us and other guests unloading and trying to find somewhere to park elsewhere in the town. It would appear non-guests were using some of the parking spaces up. The kitchen area was small but there were 2 bed rooms which made it roomy to keep it from getting cluttered. Nice balcony. The place has been well used so maybe a little worn. Great location and atmosphere."

"The view was amazing, no parking in front of units"

"I arrived on time for check in at 2pm but they made me wait another 2.5 hours before giving me the key as they said they were still cleaning it. They first said it would be 1 hour but it kept getting pushed back. So after an exhausting day driving, I had to sit and wait in the lobby. They offered to give me an extra 1 hour checkout time but I couldn’t use it due to time restraints anyway so wasn’t very helpful. Also I organised a room with the lake view but my view was a tiny sliver of the lake that could barely be made out, my main view was a car park. I didn’t realise but the resort isn’t even lake front like they suggest, the main highway is actually between the lake and the resort. The apartment is a bit of a frustrating set up as well. Bedrooms and toilet is downstairs and living room is upstairs so wasn’t ideal for my older mother. Otherwise, clean and very modern. "

"Clean room, great location, great breakfast, lovely staff"

"Clean modern room in a quaint location "

"The hotel met our needs for a one night stay. The room was clean and the staff were friendly."

"Good breakfast"

"Beautiful view from kitchen but everything else was awful. Never been so hot in a dorm. Why air conditioning in the whole hostel but not the rooms? No towel included. And one of the 2 fridges was out so groceries stuffed in one fridge. Super expensive."