4/10 Poor
Sophie
29 Nov 2024
Liked: Property conditions & facilities
My lodging was booked through Expedia with a confirmation number: before I arrived at the Holiday Inn, my credit card was billed for the entire stay. Prior to arriving my made payment through Expedia. Booking with Expedia was the worst! They sent all my credit card details to the hotel. Which is not allowed using a third-party service, your credit info is blocked using a virtual card. Then I was billed again my final night stay by the same hotel again. What a horrible experience thankfully I had the extra available funds during travel. This type of service is ridiculous and I will be sending the printed report to the CPA and AIG.
Sophie
Stayed 3 nights in Nov 2024