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Pullman Zamzam Madina

Relax by the lobby fireplace with an expertly crafted coffee while you plan your day exploring Prophet's Mosque.

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Deluxe Room, 2 Single Beds (Panoramic Haram View)
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Interior detail
Premium bedding, in-room safe, desk, laptop workspace
In the heart of Madina, Pullman Zamzam Madina offers a tranquil retreat. Enjoy international cuisine at one of four on-site restaurants or relax with a coffee in the lobby near the cozy fireplace. With free in-room WiFi, limo service, and helpful multilingual staff, this luxury hotel has left guests raving about its breakfast and location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is €252
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Prophet's Mosque - 6 min walk
  • The Green Dome - 6 min walk
  • Baqi Cemetery - 7 min walk
  • Quba Mosque - 4 min drive
  • Madina Mall - 6 min drive

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception at Pullman Zamzam Madina. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-in, multilingual staff and concierge services
  • Luggage storage, free newspapers and coffee/tea in reception
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 835 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Zamzam Madina?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on 1 Mar 2025 start from €252.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Zamzam Madina?

Self-parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Checkout is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this eco-certified hotel is within 1 mile (2 km) of The Green Dome and Prophet's Mosque. New Bilal Market and Baqi Cemetery are also within 10 minutes.

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 707 out of 1157 reviews
Rating 8 - Good. 210 out of 1157 reviews
Rating 6 - Okay. 108 out of 1157 reviews
Rating 4 - Poor. 49 out of 1157 reviews
Rating 2 - Terrible. 83 out of 1157 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Syed Haider Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Bebi

Disliked: Staff & service, property conditions & facilities
Need to update washroom
Stayed 3 nights in Jan 2025

10/10 Excellent

Amer, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Thanks for all the great service. It was greatly appreciated.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very close to the haram
Stayed 1 night in Feb 2025

8/10 Good

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Wish it had universal wall plugs
Stayed 1 night in Jan 2025

6/10 Okay

Muhammed Taahir

Travelled with family
Disliked: Cleanliness, amenities
The cleaning service was shocking the bathroom i had to clean myself with disinfectant wipes and while cleaning around the toilet there was stool on the floor absolutely shocking and disgusting. The room was decent and spacious. Didn’t feel at complete easy around the cleaning staff, the once entered while i was packing my bags and had its contents open containing gifts and personal items i felt uneasy stares and snooping around my items. Made me take extra precautions and procedures to protect my items from their gaze. Check-in staff weren’t very welcoming, as i approached the check-in lady to process my check-in she pushed me off to another person saying “my shift is over im going now” the lady that preceded her was very cold.
Stayed 7 nights in Jan 2025

10/10 Excellent

Usman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Tala

Enjoyed my stay for the second time !!
Stayed 4 nights in Jan 2025

8/10 Good

Siraz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good but would rate it a 4*. Does not have enough staff and porters to help and assist to rate 5* The decor is quite dated as well.
Stayed 5 nights in Jan 2025

10/10 Excellent

Khawaja Nasir

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the Haram, friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Siar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right opposite the mosque
Stayed 3 nights in Oct 2024

6/10 Okay

Shaheen

Travelled with family and small children
Liked: Cleanliness, staff & service
Room 756 TV displayed welcome Mr Humayun, and I was not. I called the front immediately and requested them to change that to my name. It never changed. This is NO big deal but a mistake that could have been corrected! When checking in I was told " are you aware that you have a handicap access.." I answered him no, besides I didn't know why that concerns anyway, then he assigned me a different room which was all the to the end of hallway, a long walk with a toddler! In the shower the standing shower place is very congested and while you are standing you could bump easily with other fixtures on the installed on the left wall. Quality of the toilet tissues weren't up to a 5 star standard.
Stayed 2 nights in Jan 2025

8/10 Good

Nabil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Generally OK, but the room was a little noisy and no light.
Stayed 3 nights in Jan 2025

10/10 Excellent

syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing..
Stayed 4 nights in Jan 2025

8/10 Good

Nazyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely just the level of dust on the furniture in my room was a bit of an issue as I believe it did affect my skin. So they just need more dusting really but everything else was lovely staff are great They could have a little bit more of a selection for the breakfast as there wasn’t much for my little boy to eat
Stayed 4 nights in Jan 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is excellent and the location is amazing
Stayed 2 nights in Jan 2025

8/10 Good

Burhan

Travelled with family
Liked: Staff & service, amenities
Close to the Haram which makes it convenient. The carpet is a little on the older side but other than that I am satisfied with my stay here
Stayed 3 nights in Jan 2025

10/10 Excellent

Kazi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location from the Kaaba complex, loved the decor and cleanliness of the hotel and the room. I will highly recommend to anyone that are going to Makkah for pligrimmage.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tayyaba

Stayed 1 night in Jan 2025

10/10 Excellent

Syed

Stayed 7 nights in Jan 2025

8/10 Good

Sohail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and close to masjid nabwi, but bit over priced
Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had panoramic view room and words can’t explain the visual you been watching all day long while in room looking at ROZA RASOOL(PBUH)
Stayed 6 nights in Jan 2025

10/10 Excellent

Suman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Over all a great stay. Wanted to extend my stay as my mother fell ill, but was not able to as their occupancy was full. Breakfast buffet is excellent and hotel room amenities are good as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to Masjid Nabvi
Stayed 1 night in Jan 2025

8/10 Good

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and helpful. Check in was good. But I had to pay for 1 bed extra which was too much despite me booking for 4.
Stayed 7 nights in Dec 2024