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Hotel Santo Domingo

4.0 star property
Central Madrid hotel connected to the convention centre, steps from Plaza de Santo Domingo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santo Domingo

Exterior
Property amenity
Property amenity
Nightclub
Double Room (with extra bed)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is €98
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (with extra bed)

Double Room (with extra bed)

Double Room (with extra bed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double room PETIT 14 M2 (located in the annex building)

Minibar, in-room safe, individually decorated, individually furnished

Double room PETIT 14 M2 (located in the annex building)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Air conditioning
8.4 out of 10, Very good, (935)
The price is €140
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
San Bernardo 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Llaollao - ‬1 min walk
  • ‪El Asador de Aranda - ‬2 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Oskar - ‬1 min walk

About this property

Hotel Santo Domingo

Upscale hotel near Gran Via
Located close to Plaza de Santo Domingo and Teatro Rialto, Hotel Santo Domingo provides a nightclub, a poolside bar and a rooftop terrace. The on-site restaurant, Sando, serves breakfast. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • A water dispenser, wedding services and luggage storage
  • A living plant wall, a front desk safe and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 200 individually furnished rooms include comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • HDTVs with digital channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Terraza del Santo Domi
  • Sando

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Self-parking fee: EUR 33 per day
  • Equipment fee: EUR 3 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s equipment fee is charged for use of pool towels.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Frequently asked questions

Does Hotel Santo Domingo have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 17 until May 31.

How much does it cost to stay at Hotel Santo Domingo?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Santo Domingo on 24 Nov 2024 start from €97.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santo Domingo?

Self-parking is available for EUR 33 per day.

What time is check-in at Hotel Santo Domingo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Santo Domingo?

Checkout is at noon.

Where is Hotel Santo Domingo located?

Located in Madrid Centro, this hotel is steps away from Plaza de Santo Domingo, Gran Via and Teatro Rialto. Lope de Vega Theatre and Teatro Compac are just steps away. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Hotel Santo Domingo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1011 reviews" "
Rating 8 - Good. 357 out of 1011 reviews" "
Rating 6 - Okay. 171 out of 1011 reviews" "
Rating 4 - Poor. 72 out of 1011 reviews" "
Rating 2 - Terrible. 48 out of 1011 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic and incredibly convenient. The staff is very professional and friendly. Keep in mind that due to its central location, the surrounding area is busy and vibrant. We stayed on the first floor, and it wasn’t quiet—but we expected that, and it didn’t bother us at all. We loved that the hotel was clean and comfortable. Being in the heart of Madrid's action meant we could easily walk to restaurants, metro stations, and shops. This area is perfect for those who enjoy a lively atmosphere. Additionally, taxis are extremely easy to find here.
Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Stayed 1 night in Oct 2024

4/10 Poor

Kathleen, Portland

Travelled with group
Liked: Cleanliness, staff & service
The room was incredibly small, difficult to get in the shower. The window could not be opened as it was on the fire escape. Our thermostat was broken and it was 78 degrees, it was miserably hot. There is a great rooftop bar and the area is great which is why I chose the property.
Stayed 1 night in Nov 2024

8/10 Good

marilis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pero fue una experiencia maravilosa , cerca de la gran via en fin no me interesa dormir cuando voy de vacaciones.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with partner
The room that we stayed in wasn’t vacuumed and there were spider webs on the ceiling. The facility smelled bad. The breakfast area was a nice surprise, many options and tasty.
Stayed 1 night in Oct 2024

10/10 Excellent

Radel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and location, decent breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 9 nights in Sep 2024

2/10 Terrible

Shirin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was in poor condition and did not meet our expectations. The bathroom was particularly concerning, as it appeared to be old and in need of renovation. The paint was peeling, the fixtures were rusted, and there was a musty smell. Overall, our experience in this room was very unpleasant. I really want my money back. It was a terrible experience.
Stayed 1 night in Oct 2024

6/10 Okay

Glorie

Travelled with group
Hotel was in a good location but the rooms were very small, cramped, outdated bathrooms and paper thin walls. We could hear the conversation of the couple in the next room. I don’t recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the only thing was to dirty was the carpet
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Frantzdy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace and pool.
Stayed 8 nights in Aug 2024

4/10 Poor

antonio

Stayed 3 nights in Aug 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay over all
Stayed 3 nights in Sep 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
The hanging garden was nice and the location of the metro was very convenient
Stayed 7 nights in Aug 2024

10/10 Excellent

Ahmaud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything was walkable. Rooftop pool was beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How wonderful are the staff members in front desk. Kind and Service oriented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

ayad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
The pool was incredible
Stayed 3 nights in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff location is perfect for what ever you would plan to do while staying there.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas A

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool converts to a dining area at night. Beautiful views of the city lights
Stayed 2 nights in Aug 2024