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Mercure Madrid Centro

4.0 star property
Hotel with a 24-hour front desk, a short walk to Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Madrid Centro

Lobby sitting area
Exterior
Reception
Lobby sitting area
Room, 1 Double Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast available
The price is €129
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 16.0 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Lope De Vega 49, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 3 min walk
  • Gran Via - 10 min walk
  • Puerta del Sol - 11 min walk
  • Plaza Mayor - 15 min walk
  • El Retiro Park - 6 min drive

Getting around

  • Anton Martin Station - 6 min walk
  • Atocha Cercanías Station - 13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lobby Westin Palace - ‬3 min walk
  • ‪Cafetería Prado - ‬1 min walk
  • ‪La Platería - ‬4 min walk
  • ‪VIPS Neptuno - ‬3 min walk

About this property

Mercure Madrid Centro

Upscale hotel near Prado Museum
Near Puerta del Sol and Gran Via, Mercure Madrid Centro provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, multilingual staff and a computer station
  • Tour/ticket information, a vending machine and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 42-inch HDTVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 31.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 474 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 31.5 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Lope
Hotel Lope de Vega
Hotel Lope de Vega Madrid
Hotel Lope Vega
Lope de Vega Madrid
Lope Hotel
Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Frequently asked questions

Is Mercure Madrid Centro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Madrid Centro?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Madrid Centro on 19 Dec 2024 start from €129.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Madrid Centro?

Self-parking is available for EUR 31.5 per night.

What time is check-in at Mercure Madrid Centro?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Madrid Centro?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Mercure Madrid Centro located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Paseo del Prado and Prado Museum. Gran Via and Museo Nacional Centro de Arte Reina Sofía are also within 10 minutes. Anton Martin Station is 6 minutes by foot and Estación del Arte is 8 minutes.

Mercure Madrid Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 993 reviews" "
Rating 8 - Good. 410 out of 993 reviews" "
Rating 6 - Okay. 95 out of 993 reviews" "
Rating 4 - Poor. 24 out of 993 reviews" "
Rating 2 - Terrible. 13 out of 993 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

8/10 Good

rolando, Coral Gables

Stayed 1 night in Jul 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
Stayed 2 nights in Aug 2024

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Faisal

Stayed 4 nights in Jul 2024

2/10 Terrible

Gabriela

I did not get my room. I was moved to another hotel, and I paid the taxi.
Stayed 1 night in Jun 2024

10/10 Excellent

Lindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great location
A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
Stayed 2 nights in Jun 2024

6/10 Okay

Himanshu

Liked: Cleanliness, staff & service
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fantastic location
The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Stayed 1 night in May 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Only drive in a very small car!!
Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Hotel location is good. Reception staff were helpful. The only discomfort is the soundproof of the room. The opening and closing of the guest door next to your room can be heard clearly, including drawing of the curtain, etc. These sounds were so clear and close that could give you a fright even when you were already asleep. However, after one or twice experiencing such sound, you should be able to overcome it and able to sleep well for the rest of the nights. This soundproof problem is quite norm for many hotels. Anyway, overall, I enjoyed my stay at Mercure Madrid Centro.
Stayed 4 nights in Apr 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not for light sleepers !
The Hotel was well located and many attractions are within walking distance. The only downside for the hotel is very poor sound insulation. There is virtually no sound proofing. you can hear room doors closing at all hours and the door mechanism is very stiff that ensures everyone will need to slam their doors to shut it. You can hear the taps and WC from your neighbours and voices of people in the next room very clearly. if you have inconsiderate and noisy neighbours you will not get any sleep. So fellow travellers be warned. Otherwise, rooms are clean, staff very friendly and polite. Good breakfast for European standards.
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Travelled with partner
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad but noisy in room due to thin ceilings
It’s an ok hotel. Clean enough but expensive considering there is no bar and you can hear people walking about above you.
Stayed 1 night in Mar 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, modern and clean. Great location, easy walk to train station. Bed was comfortable, shower water pressure was great. Staff is very friendly and helpful. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad, Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for going to the Prado. We travelled with older relatives and this let us spend the whole day in the museum. Awesome kind staff, too, thanks Mercure Centro team!
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and the staff es friendly and helpful in helping us choose restaurants and local activities. We’ll stay here again!

10/10 Excellent

Joseph, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Prado and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024

8/10 Good

Randy, Dover

Stayed 2 nights in Jan 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
When I arrived I was told, through the fog of my jetlag that several of their rooms had some type of water problem. They very nicely booked me in hotel Ibis Prado that turned out to be a very nice hotel...Im just curious if the knew of the problem before I arrived & could have warned me. But I gave them a 3 star because the front desk was helpful & hailed a cab for me.
Stayed 2 nights in Nov 2023