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Petit Palace Alcalá

4.0 star property
Savor a delicious breakfast then set off to explore Madrid's vibrant streets by bike or on foot.

Choose dates to view prices

Photo gallery for Petit Palace Alcalá

Lobby sitting area
Interior
Meeting facility
Daily buffet breakfast (EUR 16 per person)
Lobby sitting area
In the heart of Madrid, Petit Palace Alcalá offers a warm welcome with buffet breakfast and helpful multilingual staff. Explore the city on two wheels with free bicycle rentals or unwind in your room with high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is €145
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Single Bunk Bed

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About the area

Map
Calle Virgen de los Peligros, 2, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 11 min walk
  • Prado Museum - 12 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Honest Greens Gran Via 7 - ‬3 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬2 min walk
  • ‪Gran Clavel - ‬2 min walk

About this property

Petit Palace Alcalá

Upscale hotel near Casino de Madrid
Located close to Teatro Alcazar and Tourist Information Center, Petit Palace Alcalá provides dry cleaning/laundry services and car hire on-site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), free bike hire and luggage storage
  • Meeting rooms, a banquet hall and smoke-free property
  • A lift, a front desk safe and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 58 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 50-inch Smart TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Frequently asked questions

Is Petit Palace Alcalá pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Alcalá?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Petit Palace Alcalá on 16 Feb 2025 start from €145.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Alcalá?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Petit Palace Alcalá?

Checkout is at noon.

Where is Petit Palace Alcalá located?

Located in Madrid Centro, this hotel is steps away from Casino de Madrid, Sala Alcala 31 and Tourist Information Center. Teatro Alcazar and San Fernando Royal Academy of Fine Arts are just steps away. Sevilla Station is only a 2-minute walk and Gran Via Station is 4 minutes.

Petit Palace Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 830 reviews
Rating 8 - Good. 314 out of 830 reviews
Rating 6 - Okay. 98 out of 830 reviews
Rating 4 - Poor. 43 out of 830 reviews
Rating 2 - Terrible. 25 out of 830 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with partner
Location was splendid, the staff were welcoming and friendly. And the rooms were well maintained each day. Only criticism is that the breakfast area needs more coffee machines. The wait was often too long. Restaurant staff though were lovely.
Stayed 3 nights in Nov 2024

4/10 Poor

Anna

Stayed 1 night in Nov 2024

2/10 Terrible

melanie jazmin

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente hotel en corazon del centro de Madrid, todo lo tienes a 5 minutos caminando, restaurantes, plazas, tiendas, etc
Stayed 4 nights in Jun 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late due and the staff was very accommodating. Breakfast was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL hotel all around!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. If you can gave a softer oillow will be great....
Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, within walking distance of most attractions and metro is a stones throw away Very helpful staff, breakfast served in lovely room and good choice and quality Rooms quite spacious but very warm
Stayed 3 nights in Apr 2024

10/10 Excellent

Erik Garita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was great regarding the price
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley, Denfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great views of the city from the top floors. Sound proof windows in big rooms. Amazing breakfast room.
Stayed 3 nights in Apr 2024

6/10 Okay

Sreenivas

Liked: Cleanliness, staff & service
Property is an ideal location and all the touristy places are close by. It might be bit expensive because of the location. Even the family room was tiny with a bunk bed for kids
Stayed 1 night in Apr 2024

4/10 Poor

aleassa

Travelled with partner
Disliked: Property conditions & facilities
Rooms were smaller than advertised, overall no reachable outlets. Thermostat had the option to lower temp but it didn’t work, room was so stuffy we had to leave the windows open the whole time. It states 4 star on Expedia but closer to a 2 star in my opinion. Location was good though.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, amenities
Overall good experience
Stayed 3 nights in Mar 2024

10/10 Excellent

Yamilet, JuanaDiaz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. The church next door is breathtaking, close to lots of lovely things. Staff very friendly and very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Jorge

Disliked: Property conditions & facilities, room comfort
Uncomfortable
Stayed 1 night in Dec 2023

8/10 Good

Rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel petit Madrid
My room was close to the room where the cleaning personel was and they where giving a lot of noise in the morning. Not possible to sleep long.
Stayed 2 nights in Dec 2023

4/10 Poor

Julio C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Raquel

Disliked: Property conditions & facilities, room comfort
Unacceptable. Outdated .
This property was a total disappointment. We were 3 couples traveling together. All 3 room were unacceptable. One of the major things is this property claims to have air conditioning and when we went to complain to front desk, clerk yelled at 3 groups of people THERE IS NO AIR CONDITIONING IN TBIS HOTEL .( yet they claim they do ) The first room that was offered to me was was smelly to the point I thought someone had just used the bathroom. Later I found out some other guest had same problem . I was then offered another room that did not smell , but for this luxury I had to pay an extra 15.00 per night . When I was given 2nd room , I went to take a shower at 11:40 pm and the shower did not work , so I was given a key to another room so I had to go to front desk so I could pick up another key so I could shower. . I would not stay in this property if it was given to me for free .
Stayed 3 nights in Nov 2023