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Cool Downs Resort

4.0 star property
Hotel in Mae Rim with 24-hour front desk and outdoor pool

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Photo gallery for Cool Downs Resort

Exterior
Cool Villa Jacuzzi Out Door | Living area
Cool Villa Jacuzzi Out Door
Outdoor pool
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cool Villa Jacuzzi Out Door

Cool Villa Jacuzzi Out Door

Cool Villa Jacuzzi Out Door

Highlights

Balcony or patio
Private hot tub
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 19 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Cool Suite

Cool Suite

Cool Suite

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Day bed
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cool Deluxe

Cool Deluxe

Cool Deluxe

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Cool Executive

Cool Executive

Cool Executive

Highlights

Balcony or patio
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
432 Moo.1 T.Mae Raem, Mae Rim, Chiang Mai, 50180

What's nearby

  • Siam Insect Zoo - 15 min walk - 1.3 km
  • Mae Sa Waterfall - 17 min walk - 1.5 km
  • Bai Orchid and Butterfly Farm - 5 min drive - 4.9 km
  • Queen Sirikit Botanical Garden - 12 min drive - 9.1 km
  • Mon Chaem - 19 min drive - 16.6 km

Getting around

  • Saraphi Station - 32 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 51 min drive

Restaurants

  • ‪Fleur Cafe and Eatery - ‬10 min walk
  • ‪Between Café - ‬9 min walk
  • ‪Per La Mer Cafe - ‬5 min drive
  • ‪Yody Speciality Coffee - ‬5 min drive
  • ‪Db Slot Home Cafe - ‬18 min walk

About this property

Cool Downs Resort

Upscale hotel
Consider a stay at Cool Downs Resort and take advantage of a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Mong Mar Cafe, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • English breakfast (surcharge), a round-trip airport shuttle (surcharge) and barbecues
  • A 24-hour front desk, meeting rooms and a porter/bellboy
Room features
All guest rooms at Cool Downs Resort have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with satellite channels and DVD players
  • Balconies or patios, fridges and electric kettles

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 8 AM to 10:30 AM for a fee: THB 150 for adults and THB 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mong Mar Cafe

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of THB 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately THB 150 for adults and from THB 150 for children
  • Pet fee: THB 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Cool Downs Resort Mae Rim
Cool Downs Resort
Cool Downs Mae Rim
Cool Downs Resort Chiang Mai Province, Thailand
Cool Downs Resort Hotel
Cool Downs Resort Mae Rim
Cool Downs Resort Hotel Mae Rim

Frequently asked questions

Does Cool Downs Resort have a pool?

Yes, this property has an outdoor pool.

Is Cool Downs Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of THB 500 per pet, per night.

How much is parking at Cool Downs Resort?

Self-parking is free at this property.

What time is check-in at Cool Downs Resort?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cool Downs Resort?

Checkout is at noon.

Does Cool Downs Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Cool Downs Resort located?

Situated in Mae Rim, this hotel is within a 15-minute walk of Doi Suthep-Pui National Park and Siam Insect Zoo. Mae Sa Waterfall and Queen Sirikit Botanic Garden are also within 3 miles (5 km).

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Cool Downs Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.4/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10

Stayed 1 night in Nov 2023

10/10

The staff are very friendly and helpful.The price is reasonable and the location is great.
Stayed 1 night in Sep 2019

8/10

Nice resort facing the mountain. It was very quiet during our stay in early March. Don't expect much from its Cafe though, they only have simple stuff like spaghetti, chicken and pork sausages, you need to go out and hunt for food. Nearby, the restaurant Rimm Phi Romm near Mae Rim Plaza is highly recommended. The night bazaar there was also very interesting, but only on Tuesdays.
Stayed 2 nights in Mar 2019

4/10

Hotel rooms were dark and dingy. The shower was terrible with next to no pressure and it kept changing from hot to cold. The television did not have any English channels. The breakfast was pretty average with only a limited selection. The staff were also relatively unfriendly and did not acknowledge you when you were coming and going. I would not recommend this place.
Stayed 3 nights in Dec 2018

8/10

O hotel é muito agradável e tem bom serviço e comodidades, com ótima arrumação e troca de toalhas e outros itens. A piscina é muito boa, embora falte um espaço melhor para tomar sol (espreguiçadeiras). O café do hotel tem poucas opções e é cobrado a parte. O cardápio de almoço é melhor e a comida, boa. A cozinha fecha cedo e não jantamos. O pior foi a localização, muito distante da cidade, ruim e caro para arrumar transporte. Se a intenção é apenas ficar no hotel, compensa, mas é longe de todo o resto. Perdemos muito tempo e dinheiro nos passeios. Muito tranquilo e sossegado.
Stayed 5 nights in Nov 2018
This review was submitted before 2018 and has not been verified.

10/10

Internet was fast and this place was peaceful and private. Great place to unwind. Make sure to check out Hong Beach for food and drinks across the street.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10

This hotel is in the middle of nowhere you got to have your own vehicle it's not convenient to walk to anywhere. After we stayed the first night we were gone out all day and got back to the room at night and found out that they never clean up the room. We asked them to move us to a new room and they said they can not because all the room is booked up. We got up early in the morning to check out and saw only a few cars in front of the hotel we very positive that they had the room available last night. When We complain with the manager he said we supposed to hang up the sign in front of the room which no one explain to us.A manager he blemed us it was our fault and he never apologized, he said to us all of the hotels have the sign to hang out for cleaning but we never stayed in the place that we have to notify them to clean our room. He has a smart attitudes, when we said to him it just waste the time to talk to him and we said he will have a negative review on the internet he just say okay like he doesn't care at all and when we walk away to our car and he said right behind us ,thank you for choosing to stay with us and hope you come back again to stay but his voice it very sarcastic. We hope this review make the hotel's owner very proud of this manager! The room C22 was hot AC. no AC in the bathroom at all. The shower fluctuating from hot to cold. If it was the only hotel in Thailand we'd never stay! We would not recommend.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10

冷氣唔夠凍，焗爐用唔到，燈太暗
This review was submitted before 2018 and has not been verified.

6/10

ห้องพักมาตรฐาน แต่งได้สบายตา แต่การไม่มีประตูห้องน้ำ รู้สึกไม่เป็นส่วนตัวตอนทำธุระมากๆ
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

The water supply and the shower head are not working properly
This review was submitted before 2018 and has not been verified.

8/10

ทุกอย่างดีกมดยกเว้นห่างจากที่เที่ยวชมธรรมชาติไม่มีรถเพียงพอให้เช่า อาหารแพง ไป ชอบโทนสีห้อง
This review was submitted before 2018 and has not been verified.

8/10

In general very pleasant stay, staff was friendly and they provided me with unexpected upgrade! Thank you for short but satisfying stay.
This review was submitted before 2018 and has not been verified.

8/10

Cool Downs is a lovely little hotel - the room was great, it has a nice pool and little bar... it feels like it's a bit in the middle of nowhere but this just added to its appeal - and whilst not near any bars or restaurants it's very close to some lovely walks and a great waterfall. For all this I would have given it five stars but it let itself down on the service front - the restaurant closed the evening we were there and we were left with nothing to eat which was a massive pain. We also got over-charged for food and for transfers. Then at breakfast the food wasn't great (but the coffee was good!).
This review was submitted before 2018 and has not been verified.

8/10

The hotel has a private place and far from the city. So, you should have your own transportation method to be able to go anywhere you would like to visit. However, the breakfast is good but every day you should choose what you would like to have from their limited list. All stuff are good and friendly except one of them who argued about our order for the breakfast and said that "You Order this dish!!" that we did not order and wasn't expected from her to treat us unprofessionally!!!! Otherwise, everything went good at this place :)
This review was submitted before 2018 and has not been verified.

8/10

Nettes, kleines Hotel etwas außerhalb. Auto ist daher empfehlenswert. Sehr freundlicher Leiter. Entspannte Atmosphäre, tolle Architektur.
This review was submitted before 2018 and has not been verified.

4/10

Très belle chambre! Petit Resto typique d'en face très bon! Par contre piscine vaseuse, personnel ne parle pas un mot anglais, loin de tout en pleine cambrousse! Et Resto fermer le soir! Petit déjeuner très moyen!
This review was submitted before 2018 and has not been verified.

4/10

非常之不愉快！ 每房間只供兩人使用，多咗嘅人不能上酒店房間；我們只想上房間看過環境，才決定加床或者加房間。 當日我們六個人，原本只訂了兩間房間，所以他們只能夠讓我們四個人進去房間，其餘兩人需要在接待處等後。我們原本預定加床，但他們的上司、老闆態度十分惡劣... 這間酒店是沒人住的，當日除了我們之外，只有一對情侶居住，地方非常荒蕪，酒店很細小，泳池也很細小，是沒規模的細小酒店，早餐尚可，但服務人員較差
This review was submitted before 2018 and has not been verified.

6/10

hotel was clean and tidy, but for most of our stay there was no other guests. the staff were friendly, but english was poor location of hotel isolated, quite far from chiang mai city cab drivers didnt know where it was hotel quite new, still building part of it only served a very limited menu up until 4pm. after this no food was provided, and there were no local restaurants (except for side of the road barbeques and restuarants that looked as if they had been set up in a garage)
This review was submitted before 2018 and has not been verified.

10/10

Very lovely staff and room was very upscale modern. I only had breakfast there and it was the best French toast, fruit, coffee, and juice I have ever had! Great chef. I would go back there again should I return to Thailand.