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"Great layover!"

"We only stayed here overnight after a long day of traveling before picking up our rental car the next morning. We walked down the street to another hotel restaurant as it appeared others close by were closed. All in all, the check in was smooth, the room was clean and the hotel itself was in a safe part of town. Would stay there again if in the area, although the breakfast was quite expensive so we did not eat there the next morning. "

"Only stayed overnight for a layover. It’s close to the airport. Shuttle bus free from airport and a small charge to return to the airport. Employees super kind and the facility is clean. "

"Streamlined, impeccably clean, professional and happy staff. Wonderful stay!"

"Checkin was quick and easy. The hotel is extremely convenient for a transfer."

"Friendly staff. Classy Hotel"

"So great it made me book, three more days with them when I had planned on trying other hotels during my stay. Just so completely adoring. Great food, excellent service very attentive one thing being a disabled person luggage to my room could have helped out tons. My only straw to draw unon them. Really, adore the establishment."

"The staff was super friendly and helpful! The negative was there was a musty odor in the room near the entrance "

"I arrived at 7am on New Year's Eve and with a 3pm check-in had planned to drop my luggage, have breakfast and explore. However, Miriam and Savid were most helpful and got me into my room immediately. I had read a comment about the "inconvenience" of the bar/reception, but I had no issue with it on checking in or out. The "cozy" room was lovely and lived up to its presentation on the website. I had read a review about the "stage" bed--basically a futon on a raise platform-- being difficult to manage for a couple in their 50s, I'm 64 and, again, had no problem. I would rethink this room option if you have mobility issues. The location is ideal. you are in the heart of the Zeil shopping district--a little to bougie for my wallet but the Galleria is also close. You are a stone's throw from the Opera and there are restaurants of all calibers nearby. With the help of Filip at the bar, and a old-school paper map, I walked to the Goethe House, Rommerplatz, and across the Eiserner Steg to the Spadel Museum. On checking out Carlos helped me with a room charge issue and assured me that it would be refunded. Ruby Louise is a great way to experience Frankfurt! It is hip [but not cliche] the location couldn't be better, but it is largely due to the staff mentioned above that my stay was exceptional. I currently live in Kazakhstan and Frankfurt is my gateway to parts beyond, in the future rather than a layover I will opt for a stayover and I wouldn't stay anywhere else. "