10/10 Excellent
Will
22 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off the hotel is in my opinion situated in one of the best locations in Palau. Beautiful lagoon/beach access, just outside of the main area in Koror. Close enough to everything you need but isolated enough to feel private and secluded. The room you get will make a difference in the overall feel you get. Since I wasn’t planning on leaving the hotel much I opted for one of the rooms with a deck and I totally loved the view. This is probably the closest you could get to a bungalow over the water without actually being in a bungalow over the water. They have their own little beach area, dock access, and small pool.
The staff were very friendly and helpful and most rooms come with a continental-ish breakfast. Breakfast selection was limited but it did have omelets to order and some meats like ham and marinated pork so it was more than just a continental breakfast and more than I anticipated. [Update] the breakfasts kept getting better and better as the days went by. Definitely caters to more Asian tastes but still good.
All that said there are things to be forewarned about. I had a really nice bathroom and bathtub but there was a bad smell coming from the drain(s?) which I endured the first night. The hotel maintenance and housekeeping worked on it but it wasn’t fully resolved. They, along with the front desk staff, were caring and responsive. It’s important to keep in mind that Palau is tropical so there were bugs in the room. Not a lot but enough to be noticeable.
Will
Stayed 5 nights in Jul 2024