6/10 Okay
Melody, Carmel
Travelled with partner
14 Jan 2025
Disliked: Amenities
The location is a positive, but you are isolated with only the hotel restaurant for food. The menu is varied but the dining room is like a diner with paper napkins and everything in packets, including silverware. The infinity pool is well situated but is in disrepair as is most of the hotel. The weather and humidity take a toll on the property but there is a lax attitude towards repair. This is better than staying in downtown Manaus, but it is definitely not a high end hotel. The rooms are spacious and the bed was comfortable but the smell of mildew and the wheezing A/C were a downer. This property has so much promise if even a little effort was put into it. Front desk staff was pleasant, but be prepared to pay upfront for everything. Room service was expensive and took over 1.5 hours and 2 phone calls to get after a 12 hour excursion day. Dinner arrived at 10pm.
Melody
Stayed 4 nights in Jan 2025