8/10 Good
Nazri
14 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean and comfortable with surprising quiet considering the hotel is located right on a busy main road. Convenient access to Eastwood's shopping and dining options via a nearby overpass (that has its own security guard).
Bedsheets were an odd plasticky material, not entirely the comfiest but serviceable enough to sleep in. I had concerns about strong fragrances/fabric softeners prior to my stay (skin allergy issues) but fortunately the hotel keeps the linens (?) fragrance free.
Was surprised to find my in-room safe not only broken but almost falling off its hinges, possibly due to previous guest? Check-out inspections could be more thorough. Maintenance was great about replacing the entire safe and helping with a plumbing issue. Also note that breakfast comes as an extra charge.
Hotel was mostly well equipped otherwise: fully controllable air conditioning, very cold mini-fridge, free drinking water from a dispenser in the hallway. Friendly and promptly helpful staff and security, too.
Nazri
Stayed 6 nights in Oct 2024