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Sure Hotel by Best Western Mannheim City

Hotel with a 24-hour front desk, a quick walk to Museum Zeughaus

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Mannheim City

Sun deck
1 bedroom, premium bedding, pillow-top beds, in-room safe
Daily buffet breakfast (EUR 17.00 per person)
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pet-friendly

Room options

Similar properties

Property amenity

Mercure Mannheim Am Rathaus

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (812)
The price is €73
includes taxes & fees
18 Dec - 19 Dec
Mercure Mannheim Am Rathaus
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About the area

Map
C 7, 9 - 11, Mannheim, BW, 68159

What's nearby

  • Mannheim Palace - 11 min walk - 1.0 km
  • Mannheim's Rosengarten Congress Centre - 19 min walk - 1.6 km
  • Rosengarten Mannheim - 3 min drive - 1.8 km
  • Luisenpark - 5 min drive - 2.7 km
  • Planetarium Mannheim - 5 min drive - 2.9 km

Getting around

  • Mannheim Handelshafen Station - 8 min walk
  • Rosengarten Tram Stop - 18 min walk
  • Mannheim (MHG) - 16 min drive

Restaurants

  • ‪Ellin - Original Greek - ‬6 min walk
  • ‪Café Herrdegen - ‬8 min walk
  • ‪Taproom Jungbusch - Craft Beer Bar Mannheim - ‬8 min walk
  • ‪Kinlin - Indochine Tapas - ‬6 min walk
  • ‪Henriette Burger Bar - ‬8 min walk

About this property

Sure Hotel by Best Western Mannheim City

Hotel near Mannheim's Rosengarten Congress Centre
Located close to Museum Zeughaus and Mannheim Palace, Sure Hotel by Best Western Mannheim City provides a terrace, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A front desk safe, coffee/tea in reception and a TV in reception
  • A computer station, a 24-hour front desk and free newspapers
Room features
All 162 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 38-inch flat-screen TVs with premium channels
  • Private gardens, wardrobes/cupboards and free infant beds

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 1992
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.00 per person
  • Self-parking fee: EUR 10.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: EUR 5 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Balladins Hotel Mannheim
Balladins Mannheim Hotel
EHM Mannheim City
Balladins Superior Mannheim
Balladins Superior Mannheim Hotel
Hotel Balladins Superior Mannheim
Hotel Mannheim Balladins
Mannheim Balladins
Mannheim Hotel Balladins
Superior Hotel Mannheim
Sure By Mannheim City Mannheim
EHM Hotel Mannheim City
Balladins Superior Hotel Mannheim
Best Western Hotel Mannheim City
Sure Hotel by Best Western Mannheim City Hotel
Sure Hotel by Best Western Mannheim City Mannheim
Sure Hotel by Best Western Mannheim City Hotel Mannheim

Frequently asked questions

Is Sure Hotel by Best Western Mannheim City pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sure Hotel by Best Western Mannheim City?

Self-parking is available for EUR 10.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Mannheim City?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sure Hotel by Best Western Mannheim City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Sure Hotel by Best Western Mannheim City located?

Located in Mannheim City Centre, this hotel is within a 15-minute walk of Museum Zeughaus and Mannheim Palace. Mannheim's Rosengarten Congress Centre and Rosengarten Mannheim are also within 1 mi (2 km). Mannheim Handelshafen Station is 8 minutes by foot and Rosengarten Tram Stop is 18 minutes.

Sure Hotel by Best Western Mannheim City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 379 reviews" "
Rating 8 - Good. 160 out of 379 reviews" "
Rating 6 - Okay. 86 out of 379 reviews" "
Rating 4 - Poor. 34 out of 379 reviews" "
Rating 2 - Terrible. 15 out of 379 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Travelled with family
Basic hotel, we parked in the car park at the hotel which was difficult due to the small area and very slim parking space - had to get out of the car and leave driver in as not enough space to open doors fully and had to remove suitcases before we could drive onto parking space ramp. Slow service. We had an interconnecting room - one kettle with coffee but no milk. Each room has an empty fridge and a hob which is a little odd…. Good location as very close to restaurants and shops but I probably wouldn’t stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicht schecht.
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
keine Klimaanlage, kein upgrade trotz gold member......
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite hot overnight.
Stayed 1 night in Jun 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central Mannheim
Very nice and friendly staff. Clean, central and good value-for-money.
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Yok Hui

Travelled with family
Liked: Property conditions & facilities
liked the view coolness convenience to tram station basic amenities friendly staff didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies. No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information. Overall, pleasant stay. Close to city centre, tram & train stationd, university. Recommended for travellers.
Stayed 10 nights in May 2024

6/10 Okay

Gerald

Stayed 1 night in Apr 2024

2/10 Terrible

Francisco Javier

Stayed 3 nights in Nov 2023

8/10 Good

Bouhas

Stayed 1 night in Oct 2023

8/10 Good

Gertrude

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Stayed 4 nights in Sep 2023

2/10 Terrible

E. J. C.

Stayed 1 night in Sep 2023

6/10 Okay

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Herbert

Stayed 2 nights in Aug 2023

8/10 Good

Islwyn

Stayed 3 nights in Jul 2023