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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Reception
3 bars/lounges, rooftop bar, lobby lounge
Aerial view
Classic Room | Balcony view
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk
The current price is €220
includes taxes & fees
28 Apr - 29 Apr

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock)

Suite (Rock)

Suite (Rock)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum)

Studio Suite (Platinum)

Studio Suite (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold)

Studio Suite (Gold)

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Studio Suite (Silver)

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk - 0.4 km
  • Playas del Duque - 12 min walk - 1.1 km
  • El Corte Ingles Shopping Center - 13 min walk - 1.1 km
  • Puerto Banús Marina - 13 min walk - 1.1 km
  • Puerto Banús Beach - 19 min walk - 1.7 km

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale hotel remodelled in 2022 and located near Puerto Banús Marina
Close to El Corte Ingles Shopping Center and Puerto Banús Beach, Hard Rock Hotel Marbella – Puerto Banús provides 2 poolside bars, a terrace and shopping on-site. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 3 bars and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Self-parking (surcharge), a 24-hour front desk and tour/ticket information
  • Concierge services, massage treatment rooms and a billiards/pool table
  • A front desk safe, a reception hall and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 383 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

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The price is €221
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 February to 9 April:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-off cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 28 Apr 2025 start from €220.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Marbella – Puerto Banús?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza, El Corte Ingles Shopping Center and Puerto Banús Marina. Puerto Banús Beach is 1 mi (1.6 km) away.

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Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 700 reviews
Rating 8 - Good. 159 out of 700 reviews
Rating 6 - Okay. 68 out of 700 reviews
Rating 4 - Poor. 18 out of 700 reviews
Rating 2 - Terrible. 30 out of 700 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools shops and casino
Stayed 1 night in Apr 2025

10/10 Excellent

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Shammawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with clean and modern facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

simerjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Exelente
Stayed 2 nights in Mar 2025

10/10 Excellent

JagSimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean , very friendly and comfortable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, food excellent, rooms clean, and funky, had a great stay..
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the pools isn’t open now as it’s out of season, but I imagine it will be a great daytime spot in the summer. Overall really enjoyed our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay everything perfect
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, especially Sun Society pool. Balinese beds were great. Pool was cool but refreshing. Food at breakfast and dinner on half board was excellent. Getting drinks or food at the pool bars was the only negative we experienced. Staff were lovely and did their best but there was not enough for demand at the busy times of lunch and pre- dinner. As such this meant long wait times. We had lunch once in the hotel at the start of our stay but did not enjoy due to the poor quality of the food and high price. €20 for nachos that were inedible due to being drowned in sauce.
Stayed 11 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money super breakfast lovely pools
Stayed 5 nights in Nov 2024

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a crazy questionnaire as it asks questions that are suitable and there is no option not appropriate
Stayed 4 nights in Mar 2025

8/10 Good

Jeff Mikki

Liked: Cleanliness, property conditions & facilities
There was a lot of noise from the highway
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel to stay at and the pool is great place to relax. Room was very good with comfortable beds
Stayed 2 nights in Nov 2024

2/10 Terrible

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check out experience has been horrendous! I am waiting for the team to contact me back as they charged me my deposit and haven't reimbursed it one week later, and they also overcharged me 20 pounds for no reason!! Ridiculous. Great stay but the admin is really bad and causes loads of stress post lovely stay. Make sure to close all account before you leave and so not ask the staff to use your deposit to pay for any extras!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna-leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel Extremely clean Fantastic breakfast and dinner Highly recommend Would definitely return
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay here in the Hotel! Best service delicius food and clean rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mignote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much better in reality than the pictures

Top service, very clean, ideal location, other restaurants/pubs around the hotel. But the spa could be better with jacuzzi. 🙂 Definitely would Luv to come back to this hotel.
Not far from this marina
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 3 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay. Would have been good to have been informed that the spa was closed for maintenance
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great location!!
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location