4/10 Poor
Jeannette
Business traveller
30 May 2024
Disliked: Staff & service, amenities, property conditions & facilities
The review asked what I liked about Hostal Boutique Princesa. Other than it being in the town centre...nothing at all. No parking setup, public parking is almost as expensive as the room, which was a shoebox. No table/chair, just a bed and a cupboard. This stood just in front of the TV, so you can see half the screen. Clever.
Sitting on the toilet only possible sideways or your legs are under the sink. If you arrive after 6 PM you must call a Spanish mobile. Then send a photo of your passport via WhatsApp, you get a code to get inside and after asking again, a code for the safe where your room key is.
The best of all, it is a 3star hotel, but no hairdryer. When I asked for one via WhatsApp, I was told there in none. Questioning this, the person online said ok, she will provide one now. Well, after waiting 30 minutes, asking again, I was told to take one from the shelf in reception. So why was I told - there is none, then waiting downstairs for 30 minutes, then only after asking again, told where it was. Really really poor service, actually none at all. A sign is up saying they will not store your luggage after checkout.
The pictures of the hostal on Expedia does not reflect the actual site, only some lights work in the room, and the lights in the upper staircase only come on after you slipped down the stairs.
Spend a little more money and go to another hotel. This one is dreadful.
Jeannette
Stayed 2 nights in May 2024
