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"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Such a beautiful hotel, walkable to centre and everywhere we planned to go. Would definitely come back! "

"Very nice Clean and extra space to relax outside the room , library Breakfast was great too a lot of choices buffet and a la cart in desired"

"It was a nice room very clean and tidy the only down fall was i could not get much sleep as there was a outside light on lighting up half my room coming from the kitchen down stairs , allso the room come with breakfast that i did not get that i was told on a Sunday its from 8am but in the welcome book in the room it said its from 7am or you can get a takeaway breakfast but the staff never told me this when i booked in "

"Pet friendly which is why I chose this and good facilities in close proximity, such as fuel, restaurants etc. Nice staff and easy route into Cambridge. "

"Nice"

"Lovely modern hotel and friendly staff especially Jenny on reception who went that extra mile for me even getting me a pair of slippers for the swimming area! Highly recommend this hotel."

"Great location! About a 5-10 minute walk to everything in Cambridge. The biggest pain is how bad the traffic is getting to the hotel and really only having the option for valet parking. But it was a wonderful stay. The staff was top notch as were all the facilities. Another guest had room service and left their tray in the hall for what seemed like a very long time. But other wise it was great!"