Marilao Holidays

The rooms are old and need upgrading. One of the mattresses is thin from being used too long, too often. The built-in furniture are ragged and worn - clean, thankfully, but very much need replacing. The staff are generally helpful and responsive. It was great having a 24hr restaurant and a 24hr coffee shop with relatively good food and choices. Easy access to trikes and worse come to worst, you can walk to SM Clark when traffic is bad. We liked the rooftop restaurant and pool plus the massage spa. It was a convenient meeting place for friends- only thing that marred the experience was the arrozcaldo which was undercooked which pretty much had nothing but a few slices of chicken which went missing after I had them recook it. I understand the concept of offering base rates but it is not fun having to pay for glasses, pillows (only gives one pillow per person), and cutleries. I think Prime Asia should at least make these part of their base rate inclusions.

The staff were nice. We rented two rooms for a family of seven First room- Smell was not good, even after the staff already perfumed the room. Second room- There was leakage from the ceiling in the bathroom. The maintenance said that it was because of the shower. But dang, it was directly above the restroom on the upper floor.

The mangement was very nice and professional. Addressing issues almost immediately.

It was amazing for 74 dollars when I got it and everything was perfect down to the food to the people.

Large room, great bed. The property is not well maintained. I had to fix the internet in the room, no hot water, elevator floor was threadbare, the cushions around the pool were old and waren, a guard had to open our door each time as the card keys weren't working, everything looked old and WELL USED... Must have been impressive at one time, no more.