8/10 Good
Diana
Travelled with family, Travelled with family and small children
1 Jan 2025
Liked: Cleanliness, staff & service
We just returned from a lovely few days over New Year in Marrakech. We had a great time and enjoyed our stay at the hotel. After reading others reviews, we managed our expectations for the hotel and enjoyed our stay there.
The positives: the location is great as close enough to the Medina to walk to but in a nice quiet area; the staff were friendly; everywhere was clean; the pool area was lovely; the beds were comfy; shower was hot and strong; the food you could order in the restaurants (which appeared to be the same food in 3 of the 4 restaurants) was good and varied.
The negatives: the buffet breakfast was really very bad; the tv and ac/heating in the room did not work; there were not enough towels in the room (we were 3 in the room but only given 2 towels, despite asking for more) and no facility to make hot drinks in the room, which I wanted as it was a cold time of year, and the plumbing in the rooms was very noisy.
But, on the whole, we had a great stay in Marrakech and thank you to the hotel for hosting us.
Diana
Stayed 3 nights in Dec 2024